45478 Automotive Service Advisor/Writer

Job Description

Job Description

Gillman Chrysler Jeep Dodge Ram  in  Houston  is looking for experienced  Service Advisors  to join their industry leading service team.

Job Responsibilities:

• Automotive Service Advisors greet customers and assist them with any inquiries they may have
• Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle
• Selling Service directly to the customer on the front-lines
• Service Advisors prioritize required services, and are prepared to provide options upon request
• Document declines for services and ask for follow-up on future service considerations
• Keep customers informed on completion times, service expenses, and possible changes
• Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed
• Spend quality time building a professional relationship with the customer
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

• 2 years of Service Advisor experience is required 
• Chrysler experience is highly preferred, but willing to accept candidates with outside brand experience
• Outgoing personality with expertise at developing relationships (i.e., a “people person")
• Basic computer and internet proficiency required
• Valid U.S. driver's license with a clean driving record
• Must be eligible to work in the US
• Must pass pre-employment screening to include MVR, drug test, and criminal background check

Dealership Commitment:

• Medical/Dental/Vision/Life
• 401(k) with company match
• Paid vacation
• Employee deductions
• Drug Free work environment

Start your career as a Service Advisor with Gillman Chrysler Jeep Dodge Ram today.

Apply Now!