Vice President of Operations

Who We Are:NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at DetailsPosition: Vice President of OperationsLocation: Must be located in MA, NY, NJ, or Philadelphia MarketsHours: Full TimeSalary Rate: $155,000-$170,000/yrPay Frequency: Weekly – Direct DepositWhat We Offer You:Generous Compensation & Benefits PackageHealth, Dental & Vision InsuranceCompany-Paid Life Insurance401(k) Savings PlanPaid Time Off: Vacation, Holiday, Sick TimeEmployee Assistance Program (EAP)Career Growth OpportunitiesVarious Employee Perks and RewardsSummaryThe Vice President of Operations is responsible for the overall operations of the organization and is accountable for leading improvements in operational efficiency, revenue, margin, client retention and leading the operations team.Essential FunctionsDevelop short- and long-term operational strategies in partnership with the executive team.Manage all facets of the operational activity of the organization with full P&L accountability.Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward and coaching techniques.Ensure the organization is delivering operational excellence. Identify innovative and creative services and solutions to expand on client's requirements, working closely with internal and external partners.Manage client relationships to maintain client satisfaction and account retention.Partner with the business leaders to drive change and implement new business processes.Direct staffing, training and performance evaluations to develop and control operations program.Negotiate or approve contracts or agreements with clients, federal or state agencies, or other organizational entities.Confer with leadership team and/or staff members to discuss issues, coordinate activities, or resolve problems.May implement corrective action plans to solve organizational or departmental problems.Establish departmental responsibilities and coordinate functions among departments and sites.May perform other duties and responsibilities as assigned.Skills/AptitudeLeadershipStrategic ThinkingPerformance ManagementCommunication ProficiencyCustomer/Client FocusProject ManagementCollaborationBusiness AcumenPresentation SkillsResponsibilityThis position serves as a member in the leadership team and is responsible for the performance management and hiring of the employees within the operations department.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, stand, walk, use hands to handle or feel; and reach with hands and arms. The position requires auditory & visual skills and the ability to follow written & oral instructions and procedures.TravelThis position requires up to 50% travel. Out-of-area and overnight travel may be expected.Required Education and ExperienceBachelor’s degree, or equivalent combination of education and experience7 - 10 years of operational multi-unit experienceMinimum of 5 years’ experience in management; leading a team #J-18808-Ljbffr NexDine