Receptionist

Job Title: Receptionist

Job Summary:
As the front line of communication between shareholders, vendors, contractors, and visitors, the Receptionist at Sealaska Corporation holds a key role in creating the first impression of the corporation for shareholders. This position is pivotal in shaping the professional image of Sealaska by providing a welcoming and personable experience. Beyond communication duties, the Receptionist also plays an essential part in day-to-day operations for the Sealaska Plaza, working closely with the contracted property manager to ensure a safe, clean, and comfortable work environment for employees and tenants. If you are skilled, personable, and enthusiastic about contributing to a positive corporate atmosphere, we invite you to apply for this integral position within our dynamic team.

Duties/Responsibilities:
• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct incoming phone calls promptly.
• Ensure the reception area is tidy and presentable.
• Provide information to visitors and direct them to the appropriate department or individual.
• Serve as the primary contact for all communications coming to Sealaska via telephone, fax, e-mail, and direct.
• Takes appropriate messages from shareholders for Shareholder Relations Staff.
• Ensure visitors are registered for parking and notify security.
• Coordinate conference room reservations and scheduling.
• Notifies the building manager and the facilities coordinator of situations that require immediate attention, i.e., security breaches, elevator malfunctions, parking, or furnace problems…etc.
• Maintains all Sealaska, employee phone lists, staff position title lists, home phone lists, urban and village corporation lists, intern lists, parking lists and makes updates in a timely manner.
• Sort and distribute incoming emails, faxes, and mail to the relevant departments.
• Assist with general administrative tasks, including data entry, filing, and document preparation.
• Responds to routine shareholder questions as time permits, patches shareholders who have questions requiring lengthy reply to shareholder relations staff.
• Process shareholder verification requests from government and tribal agencies.
• Maintaining office and cleaning supply inventory.
• Enter data/scan into the Shareholder Information System (SIS).
• Assist in preparation, packing, and mailing materials for shareholder outreach.
• Assist in organizing company events and meetings.
• Assist the contracted property manager in day-to-day operations for the Sealaska Plaza by ensuring a safe, clean, and comfortable work environment for employees and tenants.
• Coordinate travel/lodging/rental cars for staff as requested.
• Other duties as assigned

Required Skills/Abilities:
• Good telephone etiquette and the ability to deal with all types of callers and visitors in a professional manner.
• Ability to prioritize work, to be self-motivated, and to work under pressure.
• Ability to deal with highly sensitive information and maintain confidentiality.
• Ability to operate Polycom phone system, computers, and other standard office equipment.
• Knowledge and ability to organize and maintain paper and electronic computer files.
• Excellent computer skills and deep knowledge of Microsoft Office Suite.
• Must have good organizational skills.
• Must be accurate, detailed and thorough, with good communication and writing skills.
• Ability to work as part of a team.

Education and Experience:
• High School diploma and/or a minimum of one year experience in a telephone service and/or customer service position.

Working Conditions:
The physical and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
• While performing the duties of this job, the employee is required to walk, use hands to finger, handle objects, tools, or controls; reach with hands and arms; balance; stoop; bending or crouching; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Some lifting of files, opening cabinets.
• Bending or standing as necessary.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Work Environment:
Position is sedentary with prolonged periods of standing, bending, sitting, kneeling.

This description is not intended to be, nor should it be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position. It is intended to accurately reflect the activities and requirements of the position, but duties may be added, deleted, or modified, as necessary. This description does not constitute a written or implied contract of employment.

Review the Benefits associated with this position:

What To Know

Sealaska and its affiliates do not make job offers without first conducting live in-person or virtual interviews, and they do not conduct interviews by email/text. Please be sure to confirm the legitimacy of all job postings on the sealska.com careers page and careers site before sharing any of your personal information.

Who is Sealaska? Established in 1972, Sealaska is the Alaska Native regional corporation for Southeast Alaska. Our 23,000 shareholders are Tlingit, Haida and Tsimshian people with more than 10,000 years of ancestral ties to the oceans, forests and communities of Southeast Alaska. We serve the twin goals of economic prosperity and environmental protection.

We are committed to providing the best possible climate for maximum development and goal achievement for all our employees. As a Native-owned company, Sealaska Corporation is proud to promote an inclusive and diverse workplace, with respect for the cultural traditions in the communities where we operate.

Sealaska Corporation is an equal opportunity employer. All applicants are considered without regard to race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. However, preference may be extended to an enrolled member of a federally-recognized Indian Tribe.*

*“Indian Tribe” means an Indian Tribe, band, nation, or other organized group or community, including any Alaska Native village or regional or village corporation as defined in or established pursuant to the Alaska Native Claims Settlement Act (85 Stat. 668; 43 U.S.C. 1601) which is recognized as eligible for the special programs and services provided by the United States to Indians because of their status as Indians.