Human Resource Manager

Job Description

Job Description

Town of Southington 

Job Title: Human Resource Manager

Department: Human Resources 

Reports To: Human Resources Director 

FLSA Status: Exempt 

Salary: $80,000- $90,000

Hours: Full-Time, 35 hours per week 

Position Summary 

The Human Resource Manager provides professional and administrative leadership in support of the Town's comprehensive human resources functions. Working under the direction of the Human Resources Director, this position assists with the administration and oversight of recruitment, employee relations, benefits, leave administration, workers' compensation, labor relations, training, compliance, performance management, and general Human Resources operations. The Human Resource Manager serves as a resource to employees, supervisors, and department heads regarding Human Resources policies, procedures, collective bargaining agreements, and applicable employment laws. The position exercises independent judgment in handling sensitive and confidential employee matters and serves as the primary backup to the Human Resources Director.

Essential Duties and Responsibilities 

• Assist the Human Resources Director with the overall administration, management, and daily operations of the Human Resources Department.

• Serve as a resource to department heads, supervisors, and employees regarding Human Resources policies, procedures, benefits, leave programs, workplace expectations, and employee relations matters.

• Provide guidance to supervisors and department heads regarding employee relations, performance concerns, attendance, corrective action, and consistent application of Town policies and collective bargaining agreements.

• Assist with employee complaints, workplace concerns, fact-finding meetings, and internal investigations; gather and review documentation, conduct interviews, maintain records, and assist in preparing findings and recommendations.

• Assist with disciplinary matters, grievances, and labor relations, including reviewing documentation, researching collective bargaining agreement provisions, and preparing correspondence and supporting materials.

• Assist with collective bargaining preparation, including researching comparable information, compiling data, reviewing proposals, and preparing supporting documentation.

• Interpret and apply Town personnel policies, collective bargaining agreements, administrative procedures, and applicable employment laws in consultation with the Human Resources Director.

• Coordinate recruitment activities, including job postings, applicant screening, interview scheduling, interview panels, reference checks, employment offers, and onboarding.

• Work with department heads to review and update job descriptions and assist with evaluating organizational and staffing needs.

• Conduct new-hire orientation and oversee the onboarding process to ensure required employment documentation, pre-employment requirements, and benefit enrollment information are completed accurately and timely.

• Serve as a primary Human Resources point of contact for ADP, including recruitment, onboarding, employee records, benefits, timekeeping, employee self-service, system access, troubleshooting, and coordination of system updates and enhancements.

• Work closely with the Payroll and Benefits Coordinator to ensure accurate and timely communication of employee changes affecting payroll, benefits, deductions, leave, compensation, status changes, new hires, and separations.

• Serve as backup for payroll processing and related payroll functions, as assigned, to ensure continuity of payroll operations during absences or other operational needs.

• Share responsibility for the administration of employee benefits in coordination with the Payroll and Benefits Coordinator, including health, dental, vision, prescription, life insurance, enrollment changes, qualifying life events, employee deductions, benefit eligibility, and annual open enrollment.

• Serve as a resource to employees regarding benefit eligibility, enrollment, coverage questions, qualifying events, and benefit-related procedures and coordinate with insurance carriers and benefit providers as necessary.

• Assist employees and retirees with CTMERS retirement processes, retirement-related documentation, and coordination of applicable benefit changes.

• Administer and monitor employee leave programs, including FMLA, and assist with ADA accommodation requests and other applicable leave requirements.

• Coordinate workers' compensation administration, including first reports of injury, claim processing, documentation, communication, and return-to-work or light-duty matters.

• Assist with unemployment claims and prepare documentation and responses as necessary.

• Monitor the Town's new employee performance and development process, including New Employee Expectations Meetings and required new-hire evaluations.

• Track and monitor 30-, 60-, and 90-day new-hire evaluations to ensure department heads and supervisors complete required reviews within established timeframes, maintain appropriate documentation, and address performance or development concerns in a timely manner.

• Follow up with department heads regarding overdue evaluations and provide guidance on establishing expectations, documenting employee performance, providing feedback, and developing appropriate goals or corrective measures when necessary.

• Assist with the annual employee performance evaluation process, including tracking completion, communicating deadlines, maintaining documentation, and providing guidance to supervisors and department heads.

• Maintain confidential personnel, medical, leave, benefits, workers' compensation, payroll-related, and employee relations records in accordance with applicable requirements.

• Assist with the administration and maintenance of the Town's HRIS, electronic personnel files, employee self-service resources, and other Human Resources technology.

• Prepare and maintain Human Resources reports, correspondence, employee notices, spreadsheets, presentations, and other documentation.

• Assist with federal and state reporting and Human Resources compliance requirements, including FMLA, ADA, EEOC, OSHA, and other applicable employment regulations.

• Assist with the development, review, implementation, and communication of Human Resources policies, procedures, forms, and Employee Handbook provisions.

• Coordinate and assist with employee training, supervisor development, compliance training, safety programs, professional development, and other Human Resources initiatives.

• Assist with performance management processes, including new-hire evaluations, annual performance reviews, performance expectations, employee development, and supervisor guidance regarding appropriate documentation.