Senior Program Manager, Localization

Role Description

MiniMed is seeking an experienced Senior Business Process (BP) Program Manager to establish and lead our new Localization Shared Services program. In this high-impact role, you will own the strategy, budget, and execution of a scalable localization function spanning technical, regulatory, software, and marketing content. You will design the frameworks, select vendors, implement translation management systems, and set the quality standards that define how MiniMed communicates with patients and healthcare professionals worldwide. Working cross-functionally with project managers, line managers, and internal stakeholders, you will drive continuous improvement and ensure every localization initiative is delivered with precision and measurable impact.

Responsibilities

• Establish new Localization shared services program, including strategy and planning, budget ownership, and prioritization of initiatives.
• Create framework for scalable localization processes, including vendor selection, TMS (Translation Management System) management, and machine translation utilization.
• Establish meaningful metrics and mechanisms to measure program success.
• Manage relationship with localization vendor(s).
• Establish processes for monitoring linguistic quality standards.
• Evaluate legacy processes for improvement opportunities and develop processes and solutions fit to purpose for different types of content (technical literature, software, marketing materials, and others).
• Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and internal clients.

Qualifications

• Bachelor’s Degree and minimum of 7 years experience managing programs in medical device or other highly regulated industry OR Advanced Degree and minimum of 5 years experience managing programs in medical device or other highly regulated industry.

Requirements

• Degree in linguistics or languages.
• 5+ years experience supporting localization for regulated industries.
• Previous experience in medical device industry.
• Cross functional leadership and collaboration across highly matrixed organization.
• DITA XML or XSL-FO Certification or Training.
• Experience with content management systems (CMS) and localization automation tools.
• Experience with software localization.
• Strong background in establishing KPIs and program metrics.
• PMP or equivalent project management certification.
• Strong stakeholder management and communication skills.

Benefits

• Competitive salary and flexible benefits package.
• Health, dental, and vision insurance.
• Access to a Health Savings Account and Healthcare Flexible Spending Account.
• Life insurance and long-term disability leave.
• Dependent daycare spending account.
• Incentive plans and a 401(k) plan with company match.
• Short-term disability coverage.
• Paid time off and holidays.
• Participation in our Employee Stock Purchase Plan.
• Access to our Employee Assistance Program.
• Eligibility for Non-qualified Retirement Plan Supplement and Capital Accumulation Plan.