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Remote Data Platform Support Analyst

GovCIO

Des Moines, IA
  • Remote job

GovCIO is seeking a Customer Support Analyst to support VA Data Modernization initiatives. The role focuses on onboarding, provisioning, and high-quality user support for cloud data platforms across a fully remote setup within the United States. Responsibilities include managing ticket intake and routing, guiding users through self-service onboarding, validating NDS privileges, and coordinating with Databricks SMEs to deliver white-glove support and timely status updates. #J-18808-Ljbffr GovCIO

Vacancy posted 3 days ago
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