Business Systems Analyst

In search of: The next member of our team. If you enjoy working in a collaborative environment and want to help bridge business needs with technology solutions in an evolving Systems & Technology Department, read on. We're looking for someone who:

• Is equally adept at taking initiative as taking direction to solve business and systems challenges.
• Excels at translating business needs into clear technical and functional requirements.
• Communicates ideas in a clear, concise, and understandable way.
• Self-motivates and focused on quality work.
• Finds that attitude is as important as technical skill.
• Loves it when an assignment goes right but is resilient and stays upbeat when it doesn't.
• Listens well, asks incisive questions, and digs into details while keeping the big picture in focus.
• Brings creativity, curiosity, and openness to new ideas and solutions.
• Above all, thrives on collaboration and takes great satisfaction in helping others meet their goals.

This role is primarily based out of our Binghamton, NY home office and offers a hybrid schedule, allowing for a combination of onsite collaboration and remote work during the week.

The level of the position will be determined by relevant skills, experience and qualifications.

Description of Duties and Responsibilities of a Business Systems Analyst or Senior Business Systems Analyst:

• Elicit, analyze, document, and validate business requirements for system enhancements and new solutions.
• Serve as a liaison between business stakeholders and technical teams to ensure alignment on objectives.
• Translate business requirements into functional specifications, user stories, and process flows.
• Collaborate with developers, QA teams, and project stakeholders to design, test, and implement solutions.
• Support system testing efforts including test planning, test case creation, and defect tracking.
• Analyze existing systems and processes to identify areas for improvement and optimization.
• Assist with data analysis, reporting, and system configuration to support business needs.
• Provide support during system implementation, including user training and post-deployment issue resolution.
• Participate in project planning, timelines, and status reporting.
• Demonstrate an understanding of cybersecurity risks and incorporate security considerations into system requirements, supporting a secure-by-design approach.

Required skills and experience of a Business Systems Analyst or Senior Business Systems Analyst:

• Business Systems Analyst: 3-5 years of experience.
• Senior Business Systems Analyst: 5+ years of experience.
• Experience gathering and documenting business and functional requirements.
• Strong and analytical and problem-solving skills.
• Experience working with cross-functional teams in a collaborative environment.
• Ability to work both independently and as part of a team.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent communication skills (written and verbal) with both technical and non-technical audiences.
• Strong attention to detail and commitment to accuracy.
• Ability to pay close attention to detail and perform work reliably, accurately and thoroughly.
• Flexibility to support project timelines when needed.
• Intermediate proficiency in Microsoft Windows and Office Suite required.
• Ability to work on a team and independently.
• Ability to work outside of normal business hours to meet project deadlines.

Additional Duties and Responsibilities of a Senior Business Systems Analyst:

• Lead requirements gathering sessions and stakeholder meetings.
• Define requirements by identifying project milestones, phases, dependencies, and constraints, and orchestrate requirement validation, approval, communication, and distribution across business and technical teams.
• Assess how proposed changes affect business operations, processes, and systems; recommend mitigation strategies and implementation approaches as needed.
• Mentor junior analysts and provide guidance on best practices.
• Demonstrates advanced understanding of cybersecurity risks and incorporates security considerations into system requirements by supporting the Secure Software Development Lifecycle (SDLC) and promoting a "security by design" approach.
• Drive process improvement initiatives and recommend strategic solutions.
• Lead end-user training strategies, documentation, and change management activities related to system implementations.
• Act as a subject matter expert for assigned systems and business domains.
• Facilitate communication across departments to resolve complex issues.

Additional skills and experience required of a Senior Business Systems Analyst:

• Knowledge of all phases of software development including requirements analysis, design, testing (integration, user, and performance), debugging, implementation and support.
• Experience using enterprise-wide requirements definition and management systems and methodologies.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis.
• Project management experience.
• Experience with Agile delivery methods.
• Proven ability to lead projects or major workstreams.
• Strong understanding of systems integration and business processes.
• Demonstrated ability to manage ambiguity and deliver results.
• Experience with business analysis tools (e.g., Jira, Confluence, Visio).
• Experience with data analysis and reporting tools.
• Knowledge of system integration concepts and APIs.
• Life insurance or financial services industry experience.

Education Required: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or closely related field required.


Pay Range:

Business Systems Analyst: $66,000 to $78,000 Annually

Senior Business Systems Analyst: $77,000 to $103,000 Annually

Visa sponsorship is not available for this position

Relocation assistance is not available for this position

Security Mutual is an Equal Opportunity Employer

About SML:

Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability.

We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States.

We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service.

At Security Mutual our employees are among the Company's most valued assets. We offer competitive salary and benefits and our work environment reflects the Company's core values of trust, respect and integrity.

Federal & State Labor Law Posters