Account Manager

Support the General Manager in building a high-performing, motivated, and professional team Contribute to a positive, collaborative office environment delivering exceptional customer service Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses Maintain effective communication with the General Manager to support smooth property operations Build and maintain relationships with schools, community organizations, and local businesses Participate in on-campus and community outreach events to boost awareness and leasing performance Collaborate with the Leasing Manager and team to leverage marketing opportunities Keep marketing materials, websites, and listings accurate, professional, and current Maintain property occupancy at or above 99% and collections at or above 98% of potential income Support NOI goals through cost control, income generation, and budget oversight Oversee collections and keep delinquencies below 2% of total income Maintain accurate resident ledgers and financial transactions in property management software such as Entrata Process leases, perform regular audits, and manage vendor payments and accounts payable Provide first-class service to residents, prospects, parents, and community partners Network with university officials, student organizations, and local stakeholders Support the leasing team in showing and leasing apartments Monitor market trends and competitors Requirements Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience Strong accounting skills and comfort with financial software Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite Working knowledge of Fair Housing regulations and industry best practices Passion for mentoring and team building Personal drive to excel, grow within the company, and take ownership of the role Entrepreneurial spirit and innovative approach to operations, resident satisfaction, and property performance Solutions-first mindset, professionalism, and integrity Core Competencies Demonstrates expertise in property management, financial oversight, and operational efficiency, with a strong focus on customer service and team collaboration. Proven ability to maintain high occupancy rates and manage financial transactions effectively. Highest-signal resume keywords Property Management Financial Software Proficiency Fair Housing Regulations Knowledge Team Building and Mentoring Operational Efficiency Improvement Hard Skills Accounting Skills Budget Oversight Leasing Management Market Trend Analysis Financial Transaction Management Soft Skills Customer Service Collaboration Professionalism Integrity Solutions-First Mindset Industry Keywords Student Housing Property Management Community Outreach Occupancy Rate Management Cost Control Tools & Technologies Entrata Microsoft Office Suite #J-18808-Ljbffr