Front of House Operations Manager

Responsibilities Supervise the Front of House team in providing best‑in‑class service Coach and develop the team and drive Associate engagement Uphold operating standards and drive Guest and team safety and satisfaction Ensure all Guest areas are staffed and functioning efficiently Manage the operational duties of the department Control department budgets and spending Delegate and follow‑up on the completion of tasks Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Interact with Guests to check on the quality of their experience Leverage business metrics and trends to drive performance and to maximize profit and revenue What We’re Looking For 5+ years of restaurant, hotel or golf course management experience with at least one recent year as an Assistant General Manager or General Manager in a restaurant, hotel, or golf environment High school diploma or equivalent Excellent communication, time‑management and organization skills Ability to work on a team Energy and enthusiasm A high level of self‑awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time, including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location Salary Salary for position: $77,364‑$94,500 Benefits Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well‑being platform – and that’s just for starters for those who qualify. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr Topgolf