Registration Coordinator

Registration Coordinator

Job Category: Travel Requisition Number: REGIS001350

Full-Time Hybrid Hybrid - Corporate Office Itasca, IL 60143, USA

Pay or shift range: $55,000 USD to $60,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Our benefits include medical, dental, vision, Rx, 401(k), life and AD&D, short-term and long-term disability, and more. Please visit our website for more information.

Description

The Registration Coordinator will be expected to perform a variety of general event and registration related functions. This position is part of the Travel Department and is responsible for creating all registrations timely and accurately, supporting any member and/or broker inquiries regarding registration and events, and supporting any on-site CRI activities. An ideal candidate is responsive, thoughtful, self-directed, positive, and seeking a challenging role.

ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor's Degree with at least one (1) year of experience in a related field or equivalent work experience. Cvent experience with a focus in Event Registration, Attendee Hub and OnArrival strongly preferred.

SKILLS/COMPETENCIES REQUIREMENTS:

• Excellent communication skills
• Ability to create and review a variety of event registrations with varying information and details and ensure all information is accurate and complete
• Ability to work with minimal supervision, prioritizing and organizing own workload
• Strong independent problem-solving skills and drive to learn independently
• Willingness to work in a team environment and be a collaborative team player
• Innovative and motivated to suggest and contribute to process efficiencies and improvements
• High degree of proficiency in use of technology
• Well organized, proactive, must be able to prioritize and meet deadlines in a fast-paced environment

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all registration builds in Cvent ensuring that templates are updated with appropriate information, details are updated and accurate, and all reviews are completed in a timely manner
• Review and test registrations created by other parties to ensure that the information required is accurate and complete and that all details have been correctly updated
• Work with various departments to obtain required information for building, sending and updating registrations
• Manage requests for access to registrations
• Address follow-up inquiries
• Manage access to reporting for all applicable and internal and external parties
• Manage and review all Cvent application builds
• Assist with on-site registration for activities held at Captive Resources' headquarters
• Available to assist and troubleshoot with registration and applications as needed
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Assist Meeting Planner with any registration and reporting needs as they arise
• Manage Board Meeting registration submissions
• Manage inventory (i.e. Badges, lanyards, on-arrival printers, etc.)
• General Meeting support as needed

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.