Account Manager - California

CropX, a globally recognized AgTech company, is looking for a highly motivated Account Manager to manage and grow customer relationships across the West Coast region. 

The Account Manager will be responsible for building strong, long-term relationships with CropX customers, ensuring they realize ongoing value from our solutions, and identifying opportunities to expand and deepen our partnerships. 

Important note: Candidates must reside within California central valley in order to be considered for the position. 

CropX is an innovative ag-analytics company enabling significant savings in resources and improved yields. The company offers a user-friendly, cloud-based platform that integrates data from in-house developed soil sensors with weather, imaging, crop, and other data sources. Our technology and machine-learning-based insights help growers make better-informed decisions, optimize resource use, and improve farm productivity. 

Responsibilities  

• Own and manage relationships with CropX customers across California territory. 

• Build and nurture strong, trusted relationships with customers and develop a deep understanding of their operations, business needs, and goals. 

• Drive customer retention, satisfaction, and long-term value from CropX solutions. 

• Identify and develop opportunities to expand CropX adoption within existing accounts, including additional products, users, acreage, and locations. 

• Work closely with customers throughout the season to ensure value is being delivered and address evolving needs. 

• Develop account plans and maintain an accurate view of account activity, opportunities, and growth potential in the CRM. 

• Serve as a key point of connection between customers and CropX, bringing customer insights and needs back into the organization. 

• Partner closely with Sales, Customer Success, Agronomy, Operations, Product, and R&D teams to deliver a high-quality customer experience. 

• Support customer onboarding and adoption in collaboration with the relevant internal teams. 

• Identify market trends, customer needs, and opportunities for CropX to strengthen its offering and presence in the region. 
• Effectively manage schedule and travel while working independently across the territory. 

Requirements

1. 5+ years of experience in account management, customer success, or a related customer-facing role within the agriculture industry, including experience working with growers and agricultural organizations in California. 
2. Farming knowledge and/or agronomic experience , preferably in vineyard management. 
3. Experience with AgTech and/or precision agriculture. 
4. Strong commercial mindset , with the ability to identify and develop expansion opportunities within existing accounts. 
5. Strong account and relationship management skills , with demonstrated ability to understand customer needs from both business and technical perspectives and develop trusted, long-term partnerships. 
6. Strong project management and execution skills, with the ability to manage multiple accounts, initiatives, priorities, and stakeholders simultaneously. 
7. Independent thinking, good judgment, and a strong track record of problem-solving. 
8. Excellent written and verbal communication skills in both one-on-one and group settings. 
9. Comfort with technology and the ability to demonstrate software products virtually and in person. 
10. Working knowledge of CRM tools . 
11. Ability and willingness to travel regularly throughout the territory , with seasonal spikes. 

Advantage: Experience specifically in vineyard management and/or working with vineyard customers. 

Benefits

What CropX Offers 

• Competitive compensation, attractive incentive program, and ESOP. 

• Attractive benefits designed to support you and your family, including 401(k) contribution opportunities and group health insurance. 

• A growth-oriented, global work environment where you can develop personally and professionally alongside the CropX team.