Clerk II (Public Health)

Address:855 S Dubuque St, Iowa City, Iowa, 55240Salary Range (Min-Mid)$22.16 - $26.60Dept./Office/Position TypePublic Health - ProfessionalEmployee TypeRegularJob Description***Applicants for this position are required to submit a résumé and encouraged to submit a cover letter to provide additional information about their qualifications and interest in the position.***DEFINITION AND DUTIES:Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned, which require some independent judgment and policy interpretation. Verifies the accuracy and adequacy of lists, applications and/or forms; issues legal documents such as licenses and permits to members of the public; answers the telephone and, when necessary, routes calls; interacts with members of the public both in person and over the telephone to advise them on a full range of departmental policies and procedures and their application.Knowledge of:Current office procedures and practicesMathematical computationsEnglish language to include grammar, sentence structure, spelling, and punctuationAbility to:Learn, apply, and articulate departmental policies and proceduresMake decisions requiring interpretation of policyCollect data, keep accurate records, and prepare reportsRepresent Johnson County and perform duties in a professional, responsible and trustworthy mannerOperate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, and scannersUse a computer for the purposes of data entry, spreadsheets, and word processing, e-filing, email and the InternetMaintain confidentiality and security of information as appropriateInteract effectively with persons from widely divergent backgrounds, interests, and points of viewProvide customer service that is courteous and responsiveEstablish and maintain effective working relationships with co-workers, supervisors, and members of the publicOrganize and prioritize multiple tasksMake bookkeeping entries and complete business formsBe detail-oriented when working with documents and informationPerform clerical tasks with a high degree of speed and accuracyType from dictation and/or otherwise drafted correspondenceHandle low to moderate levels of stress, meet deadlines and solve problems appropriate to the positionFollow oral and written instructionsHave clarity of speech, hearing, and writing which permits effective communicationHave sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy formsHave sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouseStand, sit, squat, kneel, bend, twist, reach, and use a step stool as neededLift and/or move up to 35 pounds as neededWork flexible schedule and occasional overtime as neededMINIMUM EDUCATION, TRAINING AND EXPERIENCE:High school graduate or equivalent AND six (6) months of clerical experience; OR any equivalent combination of education and experience which provides the required knowledge, skills and abilities.Special requirements: Must pass background check.SPECIFIC DUTIES: to be performed satisfactorily with or without reasonable accommodationThe following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.Assists Public Health staff with office communications including greeting the public, responding to inquiries, answering and directing phone calls, and taking messages.Prepares outgoing mail and processes incoming mail.Provides clerical support services to all three divisions (Administration, Community Health and WIC/MCH) such as scheduling appointments and meeting rooms and taking minutes at meetings as directed.Prepares and maintains vouchers, monthly budget records, state quarterly and annual budget reports and monthly billings for grant programs.Performs data entry.Orders, receives, and tracks department and grant inventory of supplies.Assists in preparing program materials, flyers, social media content topics, and handouts.Prepares and maintains division records such as County Wellness and grant programs.Performs general clerical duties such as photocopying, filing, faxing, typing, and deliveries.Participates in training/educational opportunities, committees, and work-related meetings as required.Performs all work duties and activities in accordance with County policies, procedures, and safety practices.Attends work regularly at the designated place and time.Supplemental DescriptionJohnson County is an Equal Employment Opportunity Employer. In compliance with the Americans Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer. For assistance please contact: Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io.Compensation Grade02 #J-18808-Ljbffr