Banquet Captain

Overview We are looking for a Banquet Captain to join our team at the Renaissance Meadowlands! As our Banquet Captain, you will lead banquet team in the serving of guests during banquet functions to ensure a positive guest experience. Essential Duties and Responsibilities Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. Check room set‑up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout the function. Communicate all BEO changes to the catering office and affected departments. Coordinate with banquet staff set‑ups, changes, and time schedules for all functions. Operate as a banquet server; setting up, greeting, serving the guest, and breaking down the function. Inspect banquet areas at the end of the function to ensure all equipment is returned to its proper area and all areas are clean. Recap all banquet checks at the end of each day and turn them in to Night Audit. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served. Comply with attendance rules and be available to work on a regular basis. Perform any other job‑related duties as assigned. Qualifications and Skills Hotel experience preferred. Superior communication skills to provide information and associated services to hotel management and guests. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long‑range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc. Must be able to work a flexible schedule including days, nights, weekends and holidays. Compensation Salary Range: $26.00 – $28.00 per hour. Tipped/Service Charge Eligible: Yes. Discretionary Performance Bonus Eligible: No. Benefits Medical, dental, and vision insurance programs through Anthem Blue Cross Blue Shield and EyeMed. Vacation, sick, and holiday programs. Pet insurance through ASPCA. Supplemental, spousal, and child life insurance as well as short‑ and long‑term disability plans. 401(k) savings plan with matching funds. Discounts through "YouDecide" and Hotel Room Discount programs. Equal Employment Opportunity HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr