Workforce Services Engagement and Retention Representative
Bechtel Corporation
Extraordinary Teams Building Inspiring Projects
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.
Position Overview
Are you a talented Workforce Services / Craft Professional Engagement professional? Bechtel is seeking an enthusiastic representative, with excellent engagement skills, who knows how to craft compelling content, build a positive and engaging site culture, and position Bechtel as the employer of choice for Craft Professionals. If you are a curious, detail-oriented self-starter with an understanding of how to write and manage content, you may be a great fit for this opportunity!
Job Summary
In this position, you will learn and grow within the company. You will make meaningful connections, ask questions, research materials, and interview experts to create content that is accurate and interesting to internal and external target audiences.
This position will be based at Bechtel's CityWest Houston office and report to Bechtel's Workforce Services Supervisor Engagement and Retention. This position may be eligible for part-time telework. This position is designated as part-time telework per our global telework policy and will require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership.
Major Responsibilities
Craft Professional Engagement
- Create content (written, photographic, videos) to support engagement and wellbeing contributing to a positive site culture.
- Work in partnership with site and corporate Workforce Services and Communications representatives.
- Support and promote the implementation/consolidation of reward and recognition programs and incentive programs and ensure proactive engagement strategies are in place.
- Provide support for site Workforce Services and Communications representatives as required including travel to Project sites for varying periods of time.
Craft Professional Attraction
- Work with advertising partners to position Bechtel as the employer of choice in the market.
- Work across different business units and functions to draft content for internal and external use.
- Develop content for use on social media to support Craft Professional recruitment.
- Participate in and promote regional job fairs and engage with potential Craft Professional employees around the benefits of a career in construction.
- Work with corporate representatives to manage and update Bechtel websites relating to recruitment (i.e. BechtelBuilds.com and BrassRing portal).
- Travel to events and expos to promote Bechtel and engage with external partners, and with potential craft professional employees.
Corporate Engagement
- Develop presentations to report on progress, challenges, and market changes in partnership with data analysts and workforce development representatives.
- Support the implementation of the Craft Professional Attract, Train, and Retain strategy.
Education and Experience Requirements
- Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience
- 1+ years' experience in Industrial Relations / Labor Relations / Workforce Services, marketing, or communications.
- Construction experience preferred.
- Fluent in English.
- Spanish speaking a plus.
- Must have the right to work in the US.
Required Knowledge and Skills
- Writing, editing, proofreading.
- Accurate, detail-oriented, quick learner, self-starter.
- Sound judgment, discretion, and ability to collaborate and maintain effective working relationships with diverse, global team members.
Total Rewards/Benefits
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards.
Diverse Teams Build the Extraordinary
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to View email address on talent.com.
- ...40 countries with a global workforce of close to 29,000 talented... ...individuals. Our values – Inspire, Engage, Create, and Deliver – are... ...purpose of the Customer Service Representative is order management from... ...relationships, loyalty and retention through exceptional sales/...SuggestedFull timeWork at office
$40k - $80k
...Bilingual (Spanish) Customer Service Account Representative Location: Houston, TX,... ...when it matters most. We engage in multiple verticals... ...Emotional intelligence Retention focus Process discipline... ...diversity is strength. A workforce that reflects the communities...SuggestedRemote jobWork from homeMonday to Friday$30 - $35 per hour
...Customer Service Representative JOB-10046838 Anticipated Start Date June 15, 2026 Location Houston... ...in over 50 countries with a global workforce of over 32,000 talented individuals.... ...customer relationships, loyalty, and retention through exceptional sales/service and...SuggestedContract workWork at officeLocal areaWork from home$19.89 - $24.86 per hour
...Medicare Inside Sales And Retention Agent Medicare Inside Sales And Retention Agent... ...member retention. Performs customer service in a sales/account management environment... ...Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily...SuggestedFull timeTemporary workWork at officeLocal area1 day per week- ...Customer Service Representative Integrated Resources, Inc., is led by a seasoned team with combined... ...the industry. We deliver strategic workforce solutions that help you manage your... ...To increase satisfaction, retention, and growth by efficiently delivering...Suggested
$18 per hour
...about delivering “more human” customer service. Our core values are central to how we... ...Bilingual (French/English) Customer Service Representative is a passionate customer care... ...~ Ability and stamina for clear and engaging extended phone conversation for the duration...Hourly payWork experience placementLocal areaRemote workWork from homeHome officeFlexible hoursShift work$18 per hour
...Member Service Representative Why Keystone Advisors? It is all about learning and growing. Our... ...provide customer service, sales, and retention activities for various health insurance... ...systems/programs while maintaining an engaging member interaction that occurs across...Work at office$13 - $18 per hour
...development You May Be a Great Fit as a Customer Retention Specialist at Bridgette Emanuel - State... ...are dedicated to providing excellent service that makes a positive impact on the... ...opportunities to enhance customer satisfaction and engagement. Maintain accurate records and...Hourly payFor contractorsWork at office$50k - $75k
...You May Be a Great Fit as a Customer Retention Specialist at Shane Armbrister - State... ...and are dedicated to providing excellent service that makes a positive impact on the people... ...opportunities to enhance customer satisfaction and engagement. Maintain accurate records and...For contractorsWork at office$13 - $18 per hour
...Customer Retention Specialist - State Farm Agent Team Member Full Time in Bellaire - TX Overview... ...to enhance customer satisfaction and engagement. Maintain accurate records and... ...experience. Previous experience in customer service or account management preferred. Must be...Hourly payFull timeFor contractors- ...Consultancy is on the lookout for a friendly Danish Speaking Customer Service Agent to join our vibrant team in sunny Greece! With fully paid... ...experience with our services. Responsibilities Engage with Danish-speaking customers via phone, email, and chat, providing...Remote workRelocation package
- ...Specialist I In Account Service At JPMorganChase, you'll be at the forefront of delivering... ...to make a meaningful difference. You'll engage in creative and exciting work,... ...diverse talents they bring to our global workforce are directly linked to our success. We are...Afternoon shift
- ...YE Organization in Houston, TX is looking for a Customer Service And Sales Support Representative to work from home. In this role, you will engage potential clients, identify needs, and provide tailored sales solutions, while maintaining strong client relationships....Remote workWork from homeFlexible hours
- ...Customer Service Representative This is the job description for the Customer Service Representative position for Specialty Healthcare Billing... ...of SHBC to achieve predetermined performance goals Engaging customers on a daily basis via all forms of communications...Work at office
$65k - $110k
...Territory Sales Representative Position at American First Finance... ...satisfaction through consistent engagement. Build and manage a... ...consumer finance, merchant services, or SaaS preferred. Bilingual... ...tailored to their needs. With a workforce of approximately 20,000...Flexible hours- ...Title: EXPORT Customer Service Rep Location: Houston, TX 77058 Duration: 5 months Schedule: Monday through Friday on site... ...dental, vision, and retirement options. TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.Temporary workWork at officeMonday to Friday
$100k
...Membership Sales & Retention Specialist Join us on our mission to empower founders and innovators to move faster, live better and access... ...for The Membership Sales & Retention Specialist will engage with existing members and prior members through proactive outreach...Work at officeRemote work1 day per week- ...discipline, and collaboration. If you're passionate about customer service and enjoy working in a dynamic office where no two days are the... ...Opportunities to grow and contribute creatively Fast-paced, engaging work atmosphere A chance to make a real impact on client...Work at office
- ...About the Role We seek a highly motivated and skilled Customer Service Representative to join our team in the Corrugated Packaging Manufacturing... ...standards. EEO Statement Our goal is to have a diverse workforce that is representative, at all job levels, of the citizens...Monday to Friday
$20 - $23 per hour
...ago Requisition ID: 2337 Salary Range: $20.00 To $23.00 Hourly Job Description Job Title: Customer Engagement Representative Reporting to: Branch Manager or Customer Service Manager Status Non-Exempt Purpose The Customer Engagement Representative’s primary responsibility...Hourly payFull timeContract workWork at officeFlexible hours- ...Position Details Position: Customer Service Representative Location: Houston, TX Remote Status: On-Site Job Id: 119-CS # of Openings: 2 Job Summary... ...customer service when speaking with patients on the phone. Engage in continued medical education to stay abreast of current...Remote workFlexible hours
- ...Labcorp is seeking a Customer Service Support Representative to join our team at in Houston, TX. This position will work with physician offices,... ...employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any...Part timeCasual workReliefWork at officeFlexible hoursDay shift
- ...Customer Service Representative At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication... ...to current and prospective members contributing to member retention Responds to and resolves customer inquiries, feedback, and...Work at office
$22 per hour
...Customer Service Representative II CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around... ...that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with...Contract workTemporary workWork at officeFlexible hours- ...Overview Permanent Position: Customer Service Representative Company Overview: Florvets Structures is a leading provider of high-quality, customizable... ...strong relationships with customers to promote loyalty and retention. Keep up-to-date with product knowledge and industry trends...Permanent employmentWork at office
$45k - $65k
...Overview Customer Service Specialist - Located in Houston, TX Are you someone who thrives... ...under pressure? This Customer Service Representative role involves being the voice of the... ...and limited-time offers in a clear and engaging way Guide customers through the decision...Hourly payFull timeFlexible hoursAfternoon shift- ...purpose of Infrastructure Fleet Maintenance Services is to manage and maintain the repairs... ...OF THE POSITION The Customer Service Representative III is responsible to the Assistant... ...to recruiting and retaining a diverse workforce and providing a work environment that is...For contractorsWork at officeMonday to FridayShift work
$20 per hour
...About The Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and... ...environmental factors such as dust, dirt, toner, and ink. Engage in repetitive motion activities such as twisting, bending, climbing...Work at office- ...Technical career opportunities across workforce solutions and transit services. Competitive compensation, real career growth, and a culture built on mentorship. ESP is the only minority-owned workforce firm offering OSHA-10 training, TWIC clearance support, and prevailing...Flexible hours
$15 - $17.5 per hour
...Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Workforce Services Engagement and Retention Representative. Be the first to apply!
- part time customer representative Houston, TX
- remote customer service advisor Houston, TX
- client service representative Houston, TX
- bilingual customer service representative spanish english Houston, TX
- technical customer service advisor Houston, TX
- insurance customer service advisor Houston, TX
- bilingual customer support specialist Houston, TX
- online customer service assistant Houston, TX
- client solutions specialist Houston, TX
- customer service associate Houston, TX


