Sales Administrator

N. Ginsburg & Son, Inc DBA Floors, Etc

Job Description

Description:

Summary

Provide dedicated administrative support to a Senior Sales Representative, managing the paperwork, scheduling, and customer follow-up behind their residential accounts so they can focus on selling.

Essential functions

Handle the paperwork flow for the Senior Sales Representative’s residential accounts
Enter jobs and services into the computer system
Put together work packets for installers on the Senior Sales Representative’s jobs
Create Change Orders
Assist the Senior Sales Representative with day-to-day processes and keep their pipeline organized
Help the Senior Sales Representative with computer issues and company software
Help handle customer complaints on their accounts
Prepare paperwork for returns
Print Job Schedule reports and coordinate with accounting to create COD invoices
Assist the Senior Sales Representative and Sales Manager with developing tools and procedures to streamline work processes
Help grow the Senior Sales Representative’s customer base and develop relationships with prospective clients

Requirements:

Required qualifications

High school diploma or equivalent
Experience in flooring, home improvement, construction, interior design, or another installation-based industry
2+ years of administrative, office, or customer service experience
Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning new software quickly
Strong organizational skills and attention to detail, especially with orders, measurements, and paperwork
Clear, professional written and verbal communication, by phone and in person
Ability to manage several jobs at once and meet deadlines
Basic math skills (calculating square footage, pricing, and totals)
Ability to handle confidential customer and pricing information with discretion

Preferred qualifications

· Familiarity with flooring products (carpet, hardwood, LVP, tile, laminate) and installation terms

· Experience with flooring or construction software

· Experience supporting a sales representative or executive directly

Apply

Vacancy posted 3 days ago

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