Criminal Justice Case Coordinator

Behavioral Health Coordinator

Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!

Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support!

Job Summary/Objective

The coordinator works in collaboration with the Drug Treatment Court (DTC) team and in conjunction with Tuerk House, Inc. to develop and monitor plans of care for an assigned caseload of DTC participants ("clients"). This position coordinates services and clinical care identified as a result of a comprehensive assessment provided by a BHSB-contracted assessor. The coordinator ensures their assigned clients' changing needs are met with appropriate type(s) and intensity of service(s). This includes regular meetings with each client, treatment providers, and members of the DTC team to assess the effectiveness of the care plan, assess the client's adherence to the plan, and revise the plan as needed. This position reviews and checks the quality of treatment providers' ongoing monthly documentation of treatment progress and clients', progress notes from provider, and Agents Care note, as well as participant continuing care plans. The coordinator investigates and troubleshoots complaints from offenders as well as criminal justice stakeholders. This position acts as a liaison between BHSB, criminal justice entities, and service providers.

Essential Duties and Responsibilities

• Leads in the development, implementation, and provision of care coordination services for DTC participants.
• Cultivates positive, pro-active communication with other system partners related to care coordination needs.
• Maintains detailed knowledge of the levels of care in the public behavioral health system, providers qualified to provide each level of care, and intake processes for providers.
• Creates detailed documentation of day-to-day work, including but not limited to treatment placement records, care plans and care plan updates, client progress reports, client discharge plans, correspondence with criminal justice stakeholders and service providers, and other documentation as appropriate.
• Facilitates transportation of clients to appointments as necessary.
• Collaborates with treatment and service providers in designing care plans and treatment plans with clients. Provides technical assistance to treatment and service providers related to the public behavioral health system and DTC policies & processes.
• Supports the DTC in following evidence-based practices related to behavioral health in criminal justice settings.
• Cultivates collaborative, mutually supportive relationships with DTC Peer Recovery Specialists and DTC Case Managers, Probation Agents, Public Defender, State's Attorney, and the DTC Judge.
• Performs other duties as assigned which are consistent with the general responsibilities of the position. Quarterly BHSB Reports.
• Work effectively and collaboratively with others, both internally and externally.
• Serve as part of BHSB's disaster response team as needed, in any capacity that is needed.
• Perform other duties as assigned.

Required Education, Certifications and/or Experience

• Bachelor's degree in social work, Addiction, Human Service, Psychology or related field required/ master's degree preferred
• Three (3) years of professional experience in behavioral health services.
• Valid Maryland Driver's License
• Ability to travel locally 50% of the time is required
• Required to travel to other locations for court, site visits, meetings and other business-related needs
• Required: an unrestricted, active certification or license by the Maryland Board of Professional Counselors or other specified Health Occupations Act.
• Certification as Registered Peer Supervisor.

Acceptable certifications/licensures include: (Required)

• Licensed Clinical Professional Counselor (LCPC)
• Certified Professional Counselor – Alcohol and Drug (CPC-AD)
• Certified Associate Counselor – Alcohol and Drug (CAC-AD)
• Licensed Clinical Social Worker (LCSW)
• Licensed Clinical Alcohol & Drug Counselor (LCADC)
• Professional experience working with the criminal justice system preferred.

Required Knowledge, Skills and Abilities

• Extensive knowledge of mental health and substance use resources and treatment issues.
• Extensive knowledge of the criminal justice system.
• Ability to work effectively with community organizations, community leaders, service providers, judges, lawyers, and consumers.
• Able to make productive contributions through talent, knowledge, skills, and good work habits.
• Proactively initiates plans and convenes stakeholders to improve systems-level work
• Extensive knowledge of community resources.
• Independently takes new tasks and responsibilities in a proactive way
• Experience working within a multidisciplinary team
• Experience with determining when issues should be escalated to a higher level
• Personal belief in recovery and the recovery process.
• Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.
• High energy, flexibility, and strong interpersonal skills to work effectively within a team.
• Ability to engage clients flexibly based on their individual needs.
• Respect for and maintenance of professional boundaries with all individuals.
• Ability to follow written and verbal instructions accurately.
• Proficiency in reading, understanding, and speaking English.

Background: This position requires successful background and drug test completion

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Prolonged periods of standing and bending.

Salary and Benefits:

The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.

Company Benefits:

• Generous PTO: Enjoy a competitive paid time off policy to promote work-life balance.
• Health Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being.
• Employee Assistance Program (EAP): Assistance for a variety of personal and professional matters.
• HRSA Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources.
• 401K Match

Equal Employment Opportunity (EEO)

Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Application Process:

If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.

This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.