SCHEDULER

Scheduler

Job Category: Operations

Full-Time

On-site

La Vergne, TN 37086, USA

Description

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

The Job Details: Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound and outbound loads are set up for delivery or pickup. Gather and maintain all data and records relative to scheduling. This individual will consistently contribute to USCS's key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment.

• Assist in meeting scheduling demands while building good customer relationships and ensuring that all requests are responded to in the highest professional manner.
• Set up all customer pickups and deliveries in our WMS/Phenix (if applicable), including our customer account specific transportation driven systems if required. (i.e. BluJay, OTM, etc.)
• Utilizes IAS tool as able to assist with scheduling.
• Respond to all customer and carrier calls and emails that are received in the highest professional manner.
• Distribute documentation to appropriate party.
• Maintain facilities pickup and delivery schedule.
• Ensure the accuracy of all scheduling documents.
• Assist Superintendent and Operations Manager with any requests or projects as assigned.

The Job Specifics:

Location, Department and Work Hours: Warehouse, Site Specific

Reports To: CAS Supervisor

Travel Amount: 5%

Job Type, EEO, and Job Code: Full-Time, Non-Exempt JOB CODE C2-10

What We Are Looking For: Education

High School Degree or equivalent

Experience

1 to 3 years preferred.

Excellent communication skills, written and oral.

PC, leadership and planning skills helpful.

Experience in AS400, SAP, Word, Excel and PowerPoint preferred.

Experience with warehouse paperwork preferred.

Other Abilities You Will Need to Have:

Good arithmetic, reading, and typing skills

Sit and/or stand for extended periods of time

Be able to see, speak and hear

Ability to work overtime as needed

May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.

Understand and follow verbal instruction, written instruction and company policies.

A starter that can work independently and coordinate with others

Follow safety procedures at all times.

Ability to manage stress and productivity guidelines

The Standard Details:

Always maintain a professional manner in appearance and communications.

Participate in staff and/or customer meetings if required.

Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.

Identify and record any issues relating to product, processes and/or quality.

Initiate, recommend, or provide solutions through appropriate channels.

Verify the implementation of solutions.

Follow posted security procedures at all times while in the building.

Participate in Safety and Educational Training.

What's In It For You:

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year, If elected Blue Cross Blue Shield and after 90 days of service, Company Life Insurance, and a bunch of other great perks.

Things We Need To Mention:

The above job description may not include all tasks necessary to complete the job.

Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Qualifications

Skills

Required

Troubleshoot

Intermediate

Time Management

Intermediate

Conflict Resolution

Intermediate

Analytical Skills

Intermediate

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Functional Expert

Considered a thought leader on a subject

Motivations

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Experience

Preferred

1 year:

Computer skills are a must - familiarity with delivery systems a plus.

1 year:

Working with Drivers, Customers, Dispatchers, - Must be a people service oriented person.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.