Guest Service Representative
Kana Hotel Group
Kana Hotel Group Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the companys services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary responsibilities: Greet guests and perform check-in/out procedures Follow all cash and credit card procedures required by hotel and brand standard Check house count to determine the rooms available for the day Review credit limit exception report & gets additional approval if necessary Check expected departures for today & clears checkouts or extends stays after check out time Update housekeeping room status when received from housekeeping Balance departments from daily activity report at the end of shift Performs cashier shift change when cash is in balance Explain any of the hotels promotional items to each guest checking in & gives them to any guest who requests them Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations Respond promptly to any guests inquiries or complaints; Offers alternate solution if guest demand cannot be met Demonstrate commitment to servicing the guest by being hospitable and accommodating Document any guest accidents by completing the accident report form Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience: High School diploma or GED preferred One year hospitality experience required Customer service experience required Experience handling cash and credit card procedures Attention to detail Knowledge of the hotel layout, all amenities offered, and all procedures & organization. Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
- ...Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness...SuggestedWork at officeLocal areaFlexible hoursShift work
- ...POSITION SUMMARY The Guest Service Representative will provide effective customer service at all times, ensuring guests receive great service throughout their stay. Representatives will assist guests as needed throughout their stay and while following all established...SuggestedWork experience placementImmediate startShift workDay shiftEarly shift
- ...Guest Service Representative Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality...SuggestedDaily paidImmediate startFlexible hoursShift work
$14 per hour
...Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration... ...per hour At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting...SuggestedHourly payCasual workFlexible hoursAfternoon shift- ...Guest Service Representative Store 32 - Atlanta, GA 30346 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Retail Description Position Summary: The Guest Service Representative greets...SuggestedFull timePart timeShift work
- ...Type Part-time Description Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards... ...as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours,...Part timeImmediate startRemote workFlexible hoursShift workNight shiftDay shiftAfternoon shiftEarly shift
- ...Guest Service Representative Store 91 - Lithonia, GA Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Travel Percentage None Category Retail Description We are looking for an energetic and customer-focused Guest Service Representative...Full timePart timeFlexible hoursShift workNight shift
- ...Full-Time Front Desk/Guest Service Agent Fairfield by Marriott Atlanta Airport South is seeking a Full-Time Front Desk/Guest Service Agent. The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests;...Full timeImmediate start
- ...Summary : Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout...Local areaShift work
$10 - $15 per hour
...Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration... ...community. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting...Hourly payCasual workFlexible hoursAfternoon shift- ...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...
- ...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Greet and welcome all...Flexible hoursShift work
$17 - $18.5 per hour
...Guest Service Agent Location: Atlanta, Georgia FLSA: Non-Exempt Status: Full Time Reports to: Front Office/Operations Manager Pay Range: $17.00 - $18.50 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures...Full timeWork at officeFlexible hoursShift workAfternoon shift- ...in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of... ...managed, and franchised properties means we're everywhere our guests need us to be. But here's the thingwe're not just in the business...Temporary workLocal areaFlexible hoursNight shiftDay shiftAfternoon shift
- ...Description Job Description Description: Provides excellent guest service in an efficient, courteous professional manner; follow LBA... ...on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough...Immediate startRemote workShift workDay shift
- ...Benefits: ~ Health insurance ~ Paid time off ~401(k) ~401(k) matching At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...Casual workFlexible hoursAfternoon shift
- ...Destination Knot is seeking motivated, customer-focused individuals for a remote Hotel Reservations Customer Service role. You will assist clients in researching and booking hotel options, answer questions, and handle reservations to ensure smooth travel planning. The...Remote work
- ...Residential is hiring a Front Desk Associate in Atlanta, GA to be the face of our properties, interacting with residents and guests to deliver exceptional service. The role involves greeting visitors, managing access, handling deliveries, and ensuring safety procedures are...
$40 per hour
...yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of...Local areaWorldwideNight shift$17 per hour
...We are hiring immediately for a full time GUEST SERVICES AGENT position. Location : Blackrock Financial - 756 W Peachtree Street NW, Atlanta, GA 30308 Note: online applications accepted only . Schedule : Full time schedule. Monday - Friday, hours may vary. More details...Hourly payFull timePart timeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hours$17 per hour
...Guest Services Agent We are hiring immediately for a full time GUEST SERVICES AGENT position. Location: Blackrock Financial - 756 W Peachtree Street NW, Atlanta, GA 30308 Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, hours may...Hourly payFull timePart timeLocal areaImmediate startRemote workMonday to FridayFlexible hours$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart time- Reed Smith LLP is seeking a Guest Services Specialist to greet visitors, coordinate with timekeepers and staff, and coordinate conference rooms and on-site dining services. You will deliver high-quality concierge support, assist with room bookings, and facilitate visitor...
- Hotel Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Hotel Host creates an experience for our hotel guests by offering them a larger than home experience...
- ...POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...Weekly payMinimum wageLocal areaAll shifts
- Alston & Bird LLP in Atlanta is seeking a Guest Services Specialist to manage all services related to visitor experience. The role includes managing calls, reservations, and ensuring exceptional service. Ideal candidates will have a strong background in customer service...Full time
- ...Description Job Description Front Desk Agent As a Front Desk Agent , you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing...Contract workWork at officeLocal areaFlexible hoursAfternoon shift
- ...opportunities and a supportive team environment. Join a practice that prioritizes patient outcomes, professional growth, and meaningful experiences. Responsibilities include primary care services, patient evaluations, and developing wellness programs. #J-18808-Ljbffr...Full time
- ...QualificationsCustomer ServiceOversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and... ...ensure the safety of our residents while meeting our Sunrise Service Standards as indicated below:Respond to emergencies as...Work at officeShift work
- ...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...
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