Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT THE AGENCY:
Rebecca has been a dedicated State Farm agent for over nine years, helping families and individuals protect their assets and achieve peace of mind. She is actively involved in the community, participating in festivals, outreach programs, and financial literacy workshops.

Our agency prides itself on a warm, inclusive, and collaborative office culture. We believe in open communication, professional growth, and creating a family-oriented environment where both our team and clients feel valued.

We currently have a team of four experienced professionals who specialize in different aspects of insurance and customer service. We offer competitive salaries, professional development opportunities, and team perks such as retreats, lunches, and incentive programs to recognize exceptional performance.

Our office is modern and welcoming, reflecting our professionalism and commitment to excellent service. If you're looking for a workplace that values teamwork, community, and growth, we’d love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Rebecca Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.