Regional Property Director - Multifamily Operations

Position: Regional Property Director - Multifamily Operations Location: Southfield, MI Job Id: 1071 # of Openings: 0 Responsibilities Proven track record in managing a diverse portfolio of properties, motivating, excellent communication, and hands‑on leadership. Direct accountability over Property Managers and site teams to ensure implementation and execution of corporate policies and procedures, meeting or exceeding client expectations. Strong client and team management skills, leading asset management meetings. Act as main point of contact for all property-related items with owner representatives and communicate all facets of operations and performance pursuant to the Management Agreement. Responsible for review and approval of all property purchasing with complete adherence to the expense budget. Engage in revenue management and pricing, including attendance at all pricing calls with the VP of Multifamily and Pricing Advisor. Review reporting compliance, monthly financial KPI’s, resident and mystery shop survey results, and create action plans for team members who don’t meet minimum requirements. Oversight of marketing activities such as marketing plans, social media tracking, reviewing market comp information, weekly traffic statistics, screening results, and metrics. Assist Property Manager in creating yearly budget projections. Review, approve, and provide guidance on budget variance and capital expenditure requests, soliciting advice from the capital team as necessary. Oversee operating performance and compliance with the Company’s property management procedures and policies by reviewing financials, pricing models, and conducting operational and financial audits, developing corrective action plans as necessary. Deliver coaching conversations around opportunities across all operational functions, providing direct and timely feedback focused on team and individual development. Focus on employee engagement, ensuring associates have the resources needed to be successful. Responsible for continuous implementation and maintenance of Hayman’s resident experience philosophy including brand integrity, reputation management, resident events, work order management, hiring, and developing staff with a customer experience mindset. Utilize technology to identify trends and patterns at the property level and execute necessary changes. Qualifications Minimum high school diploma, bachelor’s degree preferred. CAM, CPM, or ARM designation preferred. Conventional multifamily experience with Class A and B product types required. Minimum 5+ years of on‑site property management experience. 3+ years as Regional Property Manager, Area Manager, or District Manager managing 1500+ units. Excellent oral and written communication skills. Experience with third‑party, equity investor relationships. Experience in supervisory role managing staff of more than 25 employees. Experience in writing budgets, monthly variance reports, and forecasts. Experience in preparing and executing written marketing plans. Experience with Yardi Voyager property management software preferred, or other software. Experience with rent optimizer software a plus. Receivership & Third Party Management experience required. Affordable Housing experience preferred. Benefits Flexible Spending Accounts (Medical/Child Care) Structured Annual Bonus Opportunities Generous Paid Time Off (PTO) Prescription Coverage Life Insurance Short-Term Disability Long-Term Disability 401(k) Match Employee Assistance Program Employee Recognition Programs Employee Housing Discount Company Sponsored Teambuilding Workshops, Activities and Events 401(k) matching Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance EEO Statement The Hayman Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Job Type Full‑time #J-18808-Ljbffr Hayman Company