Remote Customer Support Team Lead - Coaching & Automation
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Paired, a global staffing and recruiting agency, places a US-based company that provides leads to real estate investors and is expanding into home services, seeks an experienced customer support professional. You will coordinate requests, resolve complex issues, and coach teammates to maintain empathetic, accurate service. You'll track metrics, create training materials, onboard new members, and collaborate with Success, Technology, and Refunds teams. #J-18808-Ljbffr Remote Jobs
- ...Founded in 2016, we are a remote-first team of over 1,000 people... ...growing our team to support millions more people and... ...Operations Team Lead your primary role is to be an exceptional coach for your team. Your... ..." You ensure that the customer experience remains the...Remote workShift workWeekend work
$60k - $70k
...in annual payment volume. Lead the Team Supporting Truckers While the World Sleeps... ...our country moving. Our Customer Support team is available 2... ...Team Lead , you will coach and support a team of agents... ...meet you. Work Location: Remote Shift: Tuesday - Saturday...Remote workFull timeLive outImmediate startShift workNight shift$55k - $65k
...Customer Support Team Lead Location: Miami, FL (On-site preferred; hybrid eligible within the tri... ...with cutting-edge solutions in billing automation, growth education, authorization... ...Conduct performance evaluations, provide coaching, and support professional development...Suggested- ...Dot Compliance is a leading provider of cloud Quality and Compliance... .... Role Overview As a Customer Support Team Lead, you will manage the... ...regional operational excellence, coaching and developing Customer... ...expenses ~ Flexible PTO and remote-first work environment ~ Professional...Remote workFlexible hours
$120k - $150k
...helping finance teams transform the... ...combining intelligent automation, AI, and... ...collaboration, and customer success go hand... ...is 100% remote-based anywhere... ...Customer Success Team Lead (Implementation... ...training, and coaching your team to... ...as additional support on calls to determine...Remote workFull timeLocal areaWorldwideRelocation packageFlexible hours- ...Job title: Desktop Support Team Lead – Global Investment Firm... ...impact Leading, coaching and developing a team... ...affected Leading automation work to remove repetitive... ..., Group Policy, remote access solutions and... ...strong commitment to customer service, and the confidence...Remote workPermanent employmentFull timeWork at officeLocal areaRotating shiftWeekend work
$135k - $200k
...Executive Technology Lead. A successful... ...white-glove support to members of the... ...senior executive team and the Executive... ...across office, remote work, travel, residences... ...operate secure custom solutions and automations, including AI-... ...resources life coaching engaging...Remote workWork at officeLocal areaImmediate startWorldwideFlexible hoursAfternoon shift- ...Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for...Remote workWork from homeFlexible hours
$110k - $160k
...AmericasFunction: Client Experience - Customer SupportGeneral Department... ...Vice President, Customer Support Team Lead leads the Customer Support... ...analysis, standardization, automation, and service-improvement... ...and individual objectives, coach team members, review quality...Full time$31.1 - $49.7 per hour
...Customer Support, Team Lead Join to apply for the Customer Support, Team Lead role at Zillow . About The Team Zillow’s Customer Support team is... ...supporting departmental shifts and tooling updates. This role is a remote position. U.S. employees may live in any of the 50 United...Remote workHourly payLive inLocal areaShift work- ...is looking for an IT Support Lead to serve as our Tier 2... ...making our frontline team successful: writing practical... ...on the first call, coaching them on... ...troubleshooting steps, customer service, and ticket documentation... ...Asset management and remote monitoring tools (JIRA...Remote workFull timeLocal area
- Property Leads is seeking a Customer Support Team Lead to own the day-to-day Support function within our Customer Success team. You will lead the Support... ...to optimize workflows, maintain high CSAT, and coach team members in delivering exceptional service for a growing...Remote job
- RouteOne is seeking a Team Lead, Customer Support to oversee the end-to-end customer issue resolution across the RouteOne ecosystem. The role involves daily oversight of the Customer Support call center, escalation management, and collaboration with partners to ensure timely...Remote job
- ...Customer Support Team Lead REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate investors, and... ...Support Team members. Identify opportunities to use automation, technology, and improved workflows to increase team efficiency...Remote workFull time
- ...and performance of the Email Customer Support team. Ensure proper coverage,... ...response times, and SLA adherence. Coach team members with real-time... .... Previous team lead or supervisory experience preferred... ...efficiency. It operates as a remote-first team with a culture grounded...Remote job
- Property Leads delivers high-quality, motivated seller leads to real estate... ...about results. Role: You'll lead the Support Team and work directly with customers to solve their problems. Own... ...and Dental. 401k with match. Fully remote with a fast, low-bureaucracy environment...Remote job
- A leading real estate platform is looking for a Customer Support Team Lead to empower advocates and drive improvements in customer experience. This remote role requires at least two years of customer service experience and confidence in supporting frontline staff. Responsibilities...Remote job
- Empower is seeking an overnight Customer Support Manager in the United States to lead a remote team of 4-6 agents reporting to the VP of Customer Experience. The shift is 12 AM-8 AM EST with weekend coverage, and training hours will follow during standard business hours...Remote workShift workNight shiftWeekend work
- ...Job Description Job Description Customer Support Team Lead Canopy, Draper, UT Hybrid (M,W,F in office) About Us Canopy is a fast-growing... ...turn to in the moment, keeping the floor running, coaching daily workflows, and elevating the quality of every customer...Temporary workTraineeshipWork at officeImmediate startMonday to FridayFlexible hoursShift work
$86.7k - $96.9k
Operations, Customer Support | Seattle, WA (Hybrid) | Full-Time... ...generations. Join the team that’s making our goal... ...data into structured coaching conversations with... ...support leadership or team-lead role for a consumer... ...closely coordinating with remote or geographically...Remote workFull timeWork at office$21 - $23 per hour
...in Financial Services & Insurance Remote Customer Service Team Lead SCHEDULE : Monday, Tuesday,... ...: To provide exceptional customer support on Sedgwick's primary temporary housing... ...associates by providing guidance, direction, coaching, and real-time support throughout...Remote workTemporary workPart timeWork at officeLocal areaMonday to FridayShift workWeekend work- Paradigm Senior Services is seeking a Customer Support Team Lead to oversee daily operations of the Customer Support team in a fast-paced environment. You will guide calls, tickets, and chatbot inquiries, and drive process improvements across related departments. The role...
- ...live, real-time assistance to support center specialists, which... ...first point of contact for all team members. Team Leads are also the first point for resolving escalated customer issues, which can include... ...role is also responsible for coaching/mentoring and refresher training...Remote workMonday to Friday
- Peak Support, LLC in the United States is seeking a Customer Solutions Team Leader to guide a remote team of support guides, drive exceptional customer experiences, and manage escalations... ...customer insights into action. Strong coaching and KPI-driven leadership are essential....Remote job
- One80 Intermediaries is seeking a Customer Service Team Lead - Life & Health to join our remote-friendly team. The role supports the Affinity Customer Service group with coaching, workflow oversight, and escalation for CSRs, ensuring service standards and HIPAA compliance...Remote job
- ...Description Job purpose The Technical Support Team Lead supports the day-to-day operations of... ...across supported products, services, customers, and business channels while serving... ...responsibilities Provide daily leadership, coaching, mentoring, and support to Technical...Work at office
- Jane is a founder-led, high-growth SaaS company with a remote-first team serving the US, Canada, and the UK. We’re seeking a Team Captain to coach a growing customer support group, drive performance, and shape day-to-day experiences for practitioners and clinic owners...Remote work
- ...re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries... ...Position overview The Customer Success Team Lead (APAC) is pivotal in ensuring... ...delivery of customer support services, aligning... ...to provide feedback, coaching, and development...Remote workFull timeFlexible hours
- ...level, full-scale donor support resources and products... ...engine, web forms and custom-built reporting enable... ...will you do? As a Team Lead, you are responsible... ...Conduct regular 1-on-1 coaching, performance reviews,... ...lead team members in a remote environment. ~...Remote workPermanent employmentFull timeWork at officeLocal areaMonday to FridayFlexible hoursShift work
- ...growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing... ...workloads. This role will support the East Coast region... ...with the team to: Hire, coach, and grow a global team of... ...What We Offer Fully Remote We hire globally. We believe...Remote workFull timeTemporary workFlexible hours
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