Plumbing Supervisor - Weekend Schedule

Radiant Plumbing & Air Conditioning Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out, we shine! From memorable service to a fun-loving company culture, we're a team that has your back. Compensation $80,000–$110,000 base salary , plus a 10% performance bonus and separate weekend bonus opportunities Schedule Friday–Tuesday | Days Off: Wednesday & Thursday About The Role This is a hands‑on leadership role focused on supporting and developing our residential plumbing technicians while keeping weekend operations running strong. You’ll spend a significant amount of time in the field coaching technicians, completing ride‑alongs, driving performance, and ensuring our customers receive the 5-star Radiant experience we’re known for. We’re looking for someone who enjoys being visible, involved, and accountable for their team’s success. What You’ll Be Doing Lead, coach, and develop residential plumbing technicians Provide in‑field coaching through ride‑alongs and site visits Track technician KPIs, revenue, performance, and customer experience Hold technicians accountable to company goals and expectations Partner with Dispatch to ensure the right plumber is assigned to the right job Support technicians with technical troubleshooting and customer escalations Reinforce ServiceTitan processes and operational standards Maintain high standards for workmanship, safety, truck inventory, and customer service Conduct 1:1s, team meetings, and ongoing performance coaching Help build a positive, competitive, and accountable team culture What We’re Looking For Strong background in residential service plumbing Previous experience leading, coaching, or supervising plumbing technicians Strong understanding of KPIs, revenue, and technician performance Ability to coach both technical and customer‑facing performance ServiceTitan experience strongly preferred Plumbing license appropriate to the role; Journeyman or higher preferred Strong communication and leadership skills Hands‑on, positive, and accountable leadership style Valid Driver’s License with a clean driving record Must be available to work Friday–Tuesday

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