RETAIL FOOD SERVICE MANAGER

Job Description

Job Description

Salary: 85,000 - 95,000 / year based on experience

Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training 

Pay Grade: 12  

 

Morrison Healthcare , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

The Retail Manager role is an exciting opportunity for an energetic, entrepreneurial leader who is passionate about delivering excellent service and continuously improving operations within a healthcare setting. This position is responsible for the successful oversight of retail dining and cafeteria operations, ensuring a high‑quality experience for patients, visitors, and hospital staff.

The Retail Manager oversees daily operations, financial performance, staff leadership, and customer satisfaction while ensuring food safety, sanitation, and regulatory compliance. This role also partners closely with hospital leadership and company support teams to implement programs, manage resources, and drive operational excellence.

Key Responsibilities

• Oversee daily administrative and operational functions of assigned retail dining locations
• Lead all aspects of staff management, including hiring, training, coaching, scheduling, and performance management of hourly team members
• Manage financial performance, including budget development, forecasting, expense control, and financial reporting
• Monitor marketplace trends and customer preferences to enhance menu offerings, service models, and retail concepts
• Implement and maintain cost control measures to manage labor, food costs, and overall expenditures
• Ensure compliance with food safety, sanitation, and workplace safety standards in accordance with healthcare regulations and company policies
• Purchase, manage, and control inventory to ensure availability while minimizing waste
• Support and roll out new culinary and retail programs in collaboration with company marketing and culinary teams
• Serve as the primary liaison between foodservice operations and facility leadership, maintaining strong client relationships
• Promote customer satisfaction and positive public relations through efficient operations and appropriate use of resources

Preferred Qualifications

• Culinary degree preferred, or Associate’s degree with relevant foodservice or retail experience
• Minimum of three (3) years of supervisory experience in foodservice operations
• Prior experience in a healthcare, senior living, or institutional foodservice environment strongly preferred
• Knowledge of retail foodservice and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation
• Strong leadership, management, and team‑building skills
• Effective written and verbal communication skills
• Financial and analytical skills, including budgeting and basic accounting
• Proficiency with Microsoft Office applications, email, internet‑based tools, and foodservice systems
• ServSafe® Certification required or strongly preferred

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Morrison Healthcare are offered many fantastic benefits. 

 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Certain positions may require Florida Level 2 background screening. Details:

 

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

 

Req ID: 1532549

Morrison Healthcare 

AMY S MILLER 

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