Federal Work-Study Student: Library- Information Desk

Federal Work-Study Student: Library- Information Desk Agency: East Texas A&M University Department Library Location: Commerce, Texas Job Type: Student Worker Purpose To provide excellent front-line customer service to a full range of library users. Essential Functions Provide excellent customer service by assisting faculty, staff, students, and community borrowers with informational and directional queries and checking in and out books and other library materials. Direct customers to other departments and areas of the university when appropriate. Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot equipment and report issues as needed. Assist with the maintenance of general stacks, including shelving, shelf reading, and shifting of collection. Other duties as assigned. Qualifications Currently enrolled as an undergraduate student at Texas A&M University-Commerce. Must be available on weekends and in the evening. Basic computer and typing skills. Basic phone operations (answering, holding, and transferring). Basic organizational skills. Perform accurate and detailed work. Ability to work as a team member toward the common goals of the library and university. Ability to provide excellent customer service. Basic tasks for opening/closing the library. Ability to navigate the library website and booking software. Ability to assist with monitoring building use and enforcing library policy. Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items; ability to handle material that may contain dust, mold, or mildew. Preferred Education and Experience Previous working experience in a library or customer service related position. Work Schedule Students must be able to work between the following hour blocks: Monday–Friday 7am–6pm, Monday–Friday 6pm–1am, Friday 5pm–9pm, Saturday 9am–9pm, Sunday 12pm–12am. Security and Background Check All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity Statement Equal Opportunity/Veterans/Disability Employer. #J-18808-Ljbffr Texas A&M University