Remote Member Care Advocate: Empathetic Benefits Guide
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Included Health is seeking a remote Member Care Advocate (MCA) to support members with benefits navigation and care options. You will handle inbound calls and chats, explain coverage and cost-sharing, locate in-network providers, and guide enrollments. Training lasts 3 weeks with a 10 a.m.–7 p.m.
EST schedule, after which you’ll transition to the regular schedule. The role requires 2+ years of customer service or 5 years healthcare experience, strong English communication, and HIPAA awareness.
#J-18808-LjbffrVacancy posted 1 day ago
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