Service Desk Leader - Customer-First IT Operations

UNISSANT

Unissant is seeking a Service Desk Manager to lead a team delivering enterprise IT support. The role emphasizes strong customer service, leadership, and IT operations knowledge within a complex environment. The ideal candidate will manage service desk performance, ensure SLA compliance, and collaborate with IT teams to drive improvements. A Bachelor's in IT is required, with MBA preferred, and ITIL certification desirable. #J-18808-Ljbffr UNISSANT

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Vacancy posted 4 days ago

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