Front Desk at Fitness Studio

Job Description

Job Description

Benefits:

• 401(k) matching
• Employee discounts
• Flexible schedule
• Health insurance
• Wellness resources

MUV FITNESS — FRONT DESK & MEMBER SERVICES
NOW HIRING | Port Jefferson Station, NY

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Are you the type of person who walks into a room and makes it better?

Do you light up when you talk to people? Do you remember names, notice when someone seems off, and genuinely care about making others feel welcome? Are you the friend everyone comes to because you just make things happen?

If that sounds like you — we need to talk.

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MUV Fitness is a kickboxing and group fitness studio built around one thing: community. We are not a big box gym where people show up, work out, and disappear. We are a family. We know our members' names, their goals, their bad weeks and their breakthroughs. We show up for them — and we need a front desk team member who does the same.

This is not your average front desk job. You are not just answering phones and checking people in. You are the first face our members see every single day. You are the energy that sets the tone for their entire workout. You are the reason they keep coming back.

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WHAT YOU WILL DO

- Welcome every member by name with a smile and genuine energy every time they walk through the door
- Help members get ready for class — wrapping hands, carrying gear, making them feel at home
- Manage trial appointments, confirm bookings, and prepare welcome experiences for new members
- Make outreach calls to leads and members we haven't seen in a while — with warmth, not pressure
- Keep the studio clean, organized, stocked, and running at a high standard
- Support the team with pro shop sales, event promotion, and member communication
- Submit daily reports and stay on top of your KPIs every shift

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WHAT WE ARE LOOKING FOR

No prior experience required — we will train the right person. What we cannot train is character. We are looking for someone who is:

✅ A natural people person — you genuinely enjoy talking to and connecting with others
✅ High energy — you bring the room up, not down
✅ A smiler — members feel it the moment they walk in
✅ Detail oriented — you notice what needs to be done and you do it without being asked
✅ Reliable and dependable — your team counts on you to show up and show up ready
✅ Coachable — you take feedback, you grow, and you never stop getting better
✅ Passionate about health and wellness — you believe in what we do here
✅ A team player — we win together and we support each other, always

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WHAT WE OFFER

- Competitive hourly pay with performance-based increases
- Free classes — take as many as you want beyond your required 2 per month
- Commission opportunities through sales and lead conversions
- A team that actually has your back
- A workplace that feels like family
- Room to grow — this is a studio that is built to scale and we promote from within

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SCHEDULE

Morning and evening shifts available.
Morning: 9:00 AM – 3:00 PM
Evening: 2:00 PM – 8:00 PM
Weekend availability is a plus.

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HOW TO APPLY

Think you are the right fit? We want to hear from you.

Send us a message telling us who you are, why MUV sounds like the right place for you, and one thing that makes you unforgettable. No formal cover letter needed — just be yourself.