Solutions Engineer

Technical Sales Professional

Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner.

Specialization and Focus - Strong knowledge of Cisco's portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)

Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements

The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning

Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics

Typical Sales Cycle, Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal

Success Measures - Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis

Your Impact

• Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives

• Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains

• Partners to drive innovation and lead solution conversation with technical executives

• Applies deep understanding of customer's business challenges and drives customers towards portfolio solutions

• Influences strategic priorities for customers and leads cross-architecture designs

• Contributes to planning and leads execution of demand generation and enablement campaigns

• Examines underlying customer needs and promotes cross-architecture solutions

• Leads demonstrations of technical solutions that address specific business challenges

• Leverages advanced competitive market insights to position and differentiate Cisco solutions

• Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships

• Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives

• Implements adaptation strategies to respond to evolving market conditions and challenges

Minimum Qualifications

• 7+ years of hands-on experience designing, operating, or selling enterprise IT infrastructure
• CCNP-level certification or equivalent, or the ability to earn it within 12 months of joining
• Proven ability to explain complex technology to both technical and business audiences
• Based in the Dallas–Fort Worth area. Most customer meetings are local, with occasional travel elsewhere in Texas and out of state.

Preferred Qualifications

• Pre-sales solutions engineering experience, or experience owning technology decisions on the customer side
• CCIE or equivalent expert-level certification
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
• Hands-on experience across more than one architecture (networking, security, data center, observability, collaboration)
• Experience working with channel partners and a consultative approach to solving customer problems
• Extreme ownership: you take accountability for your customers, your territory, and your results

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $202,400.00 to $257,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$212,200.00 - $308,300.00

Non-Metro New York state & Washington state:

$202,400.00 - $296,900.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to