Office & Client Experience Coordinator

Job Description

Job Description

Benefits:

• 6 Paid Holidays
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We’re Looking for the Person Who Keeps Things Moving!

Haven Builders is seeking an experienced Office & Client Experience Coordinator who is organized, dependable, resourceful, and takes ownership of their work. This is a great opportunity for someone who enjoys being the go-to person who keeps the office running smoothly, solves problems early, and ensures details don’t get missed.

We are not looking for someone who needs constant direction. We are looking for a self-starter who can prioritize, manage their time, and get things done.

At Haven Builders, our vision is “To lead people through the complexities of construction and restoration.” Our mission is “To achieve smart, sustainable growth that benefits our people, customers, and partners.” We live those values every day by:

• Understanding that details matter
• Working hard with a sense of humor
• Pursuing mutually beneficial relationships
• Being prepared and organized

If that sounds like how you work, you may be a great fit!

What You’ll Do

• Be the first point of contact for customers, vendors, and team members
• Keep daily office operations organized and efficient
• Manage phones, email, scheduling, and administrative tasks
• Support data entry, filing, tracking, and recordkeeping
• Coordinate communication between office and field teams
• Identify and help solve issues proactively
• Anticipate needs and take initiative without waiting for direction
• Keep tasks and projects moving independently
• Maintain a professional, organized office experience
• Step in wherever needed to support the team

What We’re Looking For

• 5+ years of professional office, admin, or customer service experience
• Strong organization and attention to detail
• Self-starter with a problem-solving mindset
• Ability to work independently and manage priorities
• Clear, professional communication skills
• Comfort learning new systems and software
• Reliable follow-through and accountability
• Positive attitude and sense of humor
• Ability to thrive in a fast-paced environment

Construction or restoration experience is a plus, but not required.

Why Haven Builders?
You’ll join a hardworking team where you can take ownership, grow your skills, and make a real impact. Pay is based on experience.

Haven Builders — We’re Here to Help!