Remote ITSM QA Specialist (ITIL v5)
DecisionPoint Corporation
Chicago, IL
- Remote job
DecisionPoint Corporation is seeking a Journeyman QA Specialist to ensure service-management quality for the USMEPCOM ENLIST program. The role validates process implementation, SOP adherence, SLA/SLO performance, and continual-improvement across ITSM and governance activities. Remote work with preference for Chicago-area candidates is available. You will conduct process audits, analyze trends, and work with stakeholders to strengthen service quality, supporting ITIL Version 5 practices and #J-18808-Ljbffr DecisionPoint Corporation
Vacancy posted 1 day ago
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