Bilingual Virtual Banking Customer Service Representative

First National Bank Texas seeks a Bilingual Virtual Banker to provide exceptional remote service to personal and small business customers. In this role, you will handle inbound calls, secure messages, and online inquiries, assisting with account openings, maintenance, and everyday transactions. You’ll guide customers through online and mobile banking, resolve access issues, and promote appropriate products while upholding strict security, privacy, and regulatory standards. This position supports our community-focused mission by delivering personalized, integrity-driven financial solutions and building long-term customer relationships.