Office Assistant

Job Description

Job Description

We are looking for a dependable Office Assistant to help keep daily administrative activities running smoothly in Brockton, Massachusetts. This Contract to permanent opportunity is ideal for someone who enjoys supporting customers, managing office tasks, and staying organized in a busy office setting. The person in this role will contribute to front-office efficiency by handling communications, coordinating appointments, and maintaining accurate records. Strong bilingual communication skills in Portuguese or Spanish are highly valued for this position.

Responsibilities:
• Manage incoming phone calls courteously, direct inquiries appropriately, and provide helpful assistance to callers.
• Support day-to-day customer interactions by answering questions and ensuring a positive service experience.
• Coordinate and confirm appointments while maintaining an orderly and up-to-date schedule.
• Enter, update, and maintain office information with a high level of accuracy and attention to detail.
• Organize documents, files, and general administrative materials to support efficient office operations.
• Perform clerical and front-desk support tasks such as scanning paperwork and assisting with routine office needs.
• Use tools such as Google Suite and HubSpot to complete administrative work and track information effectively.• Prior experience in an office assistant, receptionist, or similar administrative support role.
• Conversational fluency in Portuguese or Spanish.
• Ability to handle inbound calls with professionalism and strong customer service skills.
• Experience with scheduling, data entry, and general clerical responsibilities.
• Comfort using Google Suite and other office software to complete daily tasks.
• Strong organizational skills with careful attention to accuracy and follow-through.