Automotive Warranty Cancellation Clerk

Job Description

Job Description

Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area. Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.

Automotive Warranty Cancellation Clerk

Main Job Description

• Process the aftermarket products and monthly reconciliation worksheet.
• Assist customers with any issues related to the cancellation of aftermarket warranty & insurance products
• Process and post cancellations (lienholder requests, customer requests, cancellations per statement); prepare refund checks for cancellation to customer or lienholder.
• Maintain the schedules and work the reconciling items on the extended warranty/insurance reconciliations.
• Comply with federal, state, and local law as well as company policy about safeguarding all information
• Other duties that may be assigned

EDUCATION And/or EXPERIENCE

• Prior automotive dealership experience a plus
• Must be detailed oriented and possess good organizational skills and the ability to work to deadlines
• Competent with computers, spreadsheets, and a calculator; willing to learn onsite system
• Working knowledge of Word and Excel
• Organize reports and reconciliations

Requirements

• Must be eligible to work in the US
• Must pass a drug test and extensive criminal background screening
• Motivated to go above and beyond the minimum standard

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time and holiday pay, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Please fill out the application attached to explore this career opportunity!