Human Resource Generalist

HR Generalist

Under the leadership of the Director of Employee Experience, HRBP, the HR Generalist ensures the consistent and compliant application of HR policies and procedures in alignment with organizational and department standards, legal requirements, and professional HR practices. This role maintains accurate and well-organized records while providing proactive support to leadership and staff across all HR functions. The HR Generalist also serves as a trusted partner to the OPC leadership and team, delivering reliable HR support, strengthening organizational effectiveness, and contributing to informed decision-making through strong operational execution and attention to detail.

Primary Responsibilities

Talent Lifecycle

• Oversees the administration of exit interviews and staff engagement surveys, ensuring timely execution and appropriate follow-up.
• Maintain correct and confidential employee records
• Provide operational support for performance evaluations and development programs.
• Develops clear, engaging, and visually compelling presentations briefing materials, and slide decks that effectively communicate key messages to diverse audiences
• Manages people data and metrics through a monthly scorecard in partnership with the OPC team

Organizational Efficiency

• Fast paced environment and must manage multiple HR tasks effectively to ensure smooth operations in OPC
• Contribute to achieving museum and department goals through efficient HR processes.

Employee Support and Guidance

• Act as the first point of contact for employee HR queries.
• Offer clear guidance on company policies, procedures, and benefits.
• Internships
• In partnership with the Employee Experience Coordinator, assists with inclusion of efforts by ensuring internship and engagement programs reflect the Museum's commitment to equity and representation.
• Monitor and report on program success metrics, including intern satisfaction, conversion rates, and overall impact on talent pipelines.

Internships

• In partnership with the Employee Experience Coordinator, assists with inclusion of efforts by ensuring internship and engagement programs reflect the Museum's commitment to equity and representation.
• Monitor and report on program success metrics, including intern satisfaction, conversion rates, and overall impact on talent pipelines.

General Duties and Purpose

• Drive operational efficiencies by streamlining HR processes and improving workflows to meet organizational needs.
• Serve as a resource for staff inquiries regarding policies, procedures, and HR-related matters, ensuring timely and accurate responses.
• Publish and manage the monthly People Newsletter to enhance internal communication and foster a sense of community.
• Collaborate with internal departments to support employee engagement initiatives and special projects aligned with the Museum's mission.
• Maintain confidentiality in handling sensitive employee information and proprietary data.

Occasional & Other Duties

• Participate in special projects related to employee engagement
• Assist with annual reporting for internship program outcomes and employee experience metrics.
• Support committee work or cross-departmental initiatives as assigned by leadership.
• Coordinate museum-wide events and monthly All Staff meeting with the Director's office liaison and staff appreciation activities to foster community and culture.
• Contribute policy updates and documentation reviews on an as-needed basis.
• Provide back-up support for HR operations during peak periods or staff absences.

Confidentiality

• Strict adherence to confidentiality protocols when handling personal data, HR records, and organizational information.
• Safekeeping of records in compliance with Museum policies and applicable privacy regulations.
• Exercising discretion and sound judgment in all communications and interactions to protect the integrity of confidential matters.
• Ensuring that confidential information is only shared with authorized individuals on a need-to-know basis.

Qualifications

• Bachelor's degree or equivalent experience
• A degree in Human Resources, Business Administration, Communications, or a related field is typically preferred.
• 3-5 years of experience preferred

Skills

• Excellent communication skills (written and orally)
• Proactive problem-solving skills
• Ability to communicate effectively with all levels of staff
• A winning mindset, unbiased thought process and can-do attitude
• Complete discretion – routinely deal with confidential matters
• Strong alignment with the Whitney's mission and values
• Ability to pivot and work in a fast-paced environment
• Knowledge of Paypro, JazzHR, Concur, and other relevant HRIS Systems and databases is a plus
• Proficient in MS Office Suite

Compensation & Benefits

• Salary range is $75,000-82,500 and will be commensurate with experience
• Medical, Dental, Vision, 403(B) elections
• Generous PTO benefits
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally
• Pet insurance and discounted membership for Citibike

Not sure you meet 100% of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet, women and other people who are systematically marginalized tend to only apply if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar.

About the Whitney:

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney's mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement:

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.