Account Manager

This role is responsible for managing and growing a key enterprise account from end to end. You’ll oversee daily operations, lead cross‑functional initiatives, and act as the main point of contact for client stakeholders. The position blends project management, relationship management, and revenue growth within an established account. Key Responsibilities Lead account initiatives from planning through execution Coordinate internal teams, vendors, and timelines to ensure delivery Serve as the primary contact for client communication and issue resolution Run regular meetings, reviews, and performance updates Identify risks and drive solutions to keep projects on track Maintain documentation, reporting, and CRM data Build strong client relationships and align services with expectations Identify and develop opportunities for account growth, including upselling Requirements Experience in managed print, print services, IT infrastructure, MSP, or related field 3+ years in account management, project management, or similar role Strong ability to manage multiple stakeholders and priorities Excellent communication and organizational skills Experience with CRM tools and Microsoft Office (especially Excel) Bachelor’s degree or equivalent experience preferred U.S. citizenship and ability to obtain security clearance required Competitive compensation and bonus opportunities Health, dental, and vision coverage 401(k) with company match Paid time off and additional company holidays Collaborative and supportive work environment #J-18808-Ljbffr Westbury Search Group