League Marshal

Job Description

Job Description

• • LocationMemphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104, United States

    Base Pay$13.00 - $13.00 / Hour

    Job CategoryMemphis Sports & Events Center

    IndustrySports Leagues, Sports Tournaments, Sports Management

    Employee TypePT Non-Exempt

    Description

    Essential Duties and Responsibilities

    nsure rosters and player identification match registration documents

    • Provide courteous and friendly service to all guests
    • Resolve guest complaints with or without the assistance of supervisory personnel
    • Monitor and limit access to player and spectator areas to those authorized
    • Ensure event areas are properly configured prior to the commencement of play
    • Ensure events begin and conclude on time
    • Respond to any unusual circumstances (e.g. accidents, injuries, altercations, etc.)
    • Ensure Manager on Duty is aware of progress/status of play and unusual circumstances
    • Monitor event areas for unusual activity
    • Act as scorekeeper as required
    • Complete end-of-shift reports in accordance with property standard procedures
    • Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (Sports/Tournament Director, Manager on Duty, etc.) and/or the General Manager

    Requirements

    • Demonstrated leadership ability
    • Display strong verbal communication skills
    • Display professionalism in appearance and interaction with guests
    • Detail oriented and possess outstanding organizational skills
    • Ability to remain calm and focused in a high-volume, fast-paced environment
    • Ability to work in difficult and stressful environments
    • Ability to prioritize and perform multiple tasks simultaneously
    • Ability to remain calm and professional in emergency situations
    • Availability to work evenings, weekends, and holidays if necessary

    Qualifications

    Education and/or Experience: No prior experience or training is required. Experience managing large groups of people or de-escalating emotionally charged situations is highly preferred.

    Language Skills: Ability to communicate with guests/participants in English. Other language skills are desirable.

    Mathematical Skills: No math skills higher than basic addition and subtraction is required.

    Computer Skills: Use of a windows-based workstation and associated property-specific software for the management of leagues and/or tournaments is required.

    Physical Demands

    Standing: Constantly (>66%)

    Sitting: Rarely (<10%)

    Kneeling: Rarely (<10%)

    Walking/Running: Constantly (>66%)

    Bending/stooping: Occasionally (<33%)

    Reaching/twisting: Occasionally (<33%)

    Lifting/pushing/pulling: Occasionally (lifting up to 50 lbs with/without assistance, push/pull up to 100lbs using wheeled devices) (<33%)

    Hearing: Constantly (>66%)

    Talking/shouting: Constantly (>66%)

    Seeing: Constantly (>66%)

    Work Environment

    The League Marshal may be indoors in a temperature and humidity-controlled environment or outdoors in ambient temperature and humidity except in rain/thunderstorm weather conditions. The noise level in the work environment is usually loud.

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.