Administrative Assistant/Office Manager

We are looking for a reliable Administrative assistant to assist in the daily operations of our Admin department. Highly organized and experienced Office Manager / Human Resources Manager to oversee the administrative and HR functions for a network of fast food restaurants. This role requires a dynamic individual with strong leadership skills, attention to detail, and the ability to effectively manage HR responsibilities, office operations, and ensure a positive work environment across all stores. The ideal candidate will be adept at managing multiple tasks and maintaining seamless communication between different teams.

In office role

Key Responsibilities

1. Recruitment & Staffing- initially screen candidates for management review

2. Employee Relations

- Act as a point of contact for employee concerns and conflicts, ensuring fair resolution and adherence to company policies.

- Foster a positive workplace culture across multiple store locations.

3. Performance Management

- Send weekly emails to store managers showing the weeks performance using a template already created.

-Ensure managers are having their teams complete the required trainings when new products are available.

4. Compliance

- Ensure adherence to local, state, and federal labor laws, including payroll, benefits, and other HR-related policies.

- Maintain records related to employee performance, attendance, and disciplinary actions in compliance with company policies using our online system.

5. Payroll Support

- Use the online system for timecard reconciliation and process accurate and timely payroll for all store locations.

-Send weekly payroll to the payroll company.

6. Credit card Reconciliation

-Review chargebacks per store and dispute with the merchant

Requirements

- Proven experience as an Office Manager, Human Resources Manager, or similar role in a retail or multi-location environment.

- Strong understanding of HR practices, labor laws, and employee relations.

- Excellent organizational and multitasking skills with the ability to manage responsibilities across multiple locations.

- Strong communication and interpersonal skills, with the ability to work with diverse teams.

- Proficiency in Microsoft Office Suite: Word, Excel

-Knowledge of Quickbooks a plus

Paid time Off

Paid Sick leave

Employee discounts

Buffalo Wild Wings GO is a scaled-down, faster version of the restaurant designed for takeout and delivery orders, featuring a limited menu and digital ordering for convenience. Unlike the traditional sports bar, these locations have a smaller footprint and less seating, focusing on a quick-service model to provide crispy wings and game-day favorites to customers on the go