Corporate Sales Manager - InterContinental Mark Hopkins

About Us

Perched atop historic Nob Hill, InterContinental Mark Hopkins, San Francisco, has welcomed generations of travelers, dignitaries, and locals with timeless elegance, personalized service, and unforgettable experiences. As a landmark destination, we are committed to preserving our rich heritage while continually elevating the luxury hospitality experience for today's discerning traveler. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.

About the Role:

The Corporate Sales Manager is responsible for generating corporate transient revenue through proactive solicitation, strategic account management, and cultivating strong client relationships. This role focuses on securing volume accounts, negotiating corporate rate agreements and RFPs, and maximizing exposure of the InterContinental Mark Hopkins within key business markets.

Essential Duties & Responsibilities

• Actively solicit, qualify, and secure new corporate volume accounts to achieve or exceed revenue goals.

• Manage existing corporate accounts through regular communication, site inspections, presentations, and entertainment.

• Own the RFP process and respond in a timely and thorough manner.

• Prepare individual proposals for corporate clients.

• Develop and maintain detailed account records, traces, and activities within Delphi and CRM systems.

• Maximize revenue by promoting all facets of the hotel through written and verbal communication.

• Conduct site inspections, off-site presentations, and sales trips to key accounts.

• Participate in trade shows, community events, and industry meetings.

• Organize and host FAM trips for major corporate clients.

• Communicate effectively across departments to ensure seamless service delivery.

• Support joint selling initiatives with Group and Catering teams.

• Provide market condition and competitive landscape feedback.

• Ensure confidentiality and proper handling of client and hotel data.

• Maintain knowledge of hotel policies, services, and local attractions.

• Complete Lost Business Reports and ensure follow-up actions.

What we need from you:

• Ability to work independently, prioritize, and manage multiple tasks in a fast-paced environment.

• Strategic thinker with strong business acumen, attention to detail, and takes action with sense of urgency.

• Customer-focused with a commitment to delivering elevated service.

• Collaborative team player with strong interpersonal skills.

• Results-driven, adaptable, and comfortable navigating changing environments.

Qualifications & Experience

• Bachelor’s degree preferred or equivalent hospitality sales experience.

• 2+ years of hotel sales experience, preferably in corporate or business travel segments.

• Understanding of corporate market trends and Bay Area business drivers.

• Proficiency in Opera, Microsoft Office and CRM platforms such as Delphi.

• Exceptional communication, presentation, and negotiation skills.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

• If you require reasonable accommodation during the application process, please click here .

• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.