Resident Care Coordinator

Employment Status: Full-Time | Is Remote Position: No | Pay Rate: 28 | PayRate Interval: Hourly | PayRate Max: 30 | Shift: 1st Shift Sinceri Senior Living is a certified Great Place to Work® for the 7th year in a row. Create your healthcare career with us and explore the growth opportunities we offer. Sinceri Senior Living is an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed. Candidates submitted by unsolicited 3rd‑party recruiters will not be considered. Background checks for our Florida communities will be completed through the Clearinghouse: Perks and Benefits Earn up to 1% wage increase every quarter 401(k) Retirement Plan with Safe Harbor matching contribution Length of Service Bonus Program of up to $5,000 Employee Referral Bonus of up to $1,000 Early access to earned wages before payday Generous PTO Plan Employee‑engaged scheduling system Sinceri Senior Living Discount Marketplace Walking Spreer rewards for healthy habits Some benefits may vary depending on position and employment status. Minimum Eligibility Requirements Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting Previous experience with shift scheduling preferred Ability to establish effective relationships with residents, family members, and staff Strong documentation and assessment skills Ability to represent the facility in a positive and professional manner Essential Functions Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanisms Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift) Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations Manages shift coverage when staff members call in sick for the oncoming shift Participates in Caregiver orientation and training Responsible for scheduling and other staffing duties, as requested Conducts building tours when requested Communicates with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc. Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator Communicates resident needs and concerns to family members and physicians Records and implements physician orders, following appropriate procedures for fax and telephone orders Ensures that information and interventions recorded on resident service plans are implemented by Caregivers Receives reports from caregivers before end of shift Reports to oncoming Charge Nurse or Lead Caregiver Receives report from outgoing Charge Nurse or Lead Caregiver Will take the lead on first aid response, safety and disaster situations while on duty Participates in narcotic count Sets up, dispenses, and documents all resident medications Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records Monitors the daily care of all residents #J-18808-Ljbffr