Lead Salesforce Technical Architect

Job Description

Job Description

LRS Consulting Services is seeking a Lead Salesforce Technical Architect who enjoys solving complex business challenges through innovative CRM solutions, establishing enterprise architecture standards, and driving digital transformation initiatives. This hybrid direct-hire opportunity offers the chance to provide technical leadership for a mission-critical Salesforce environment while partnering with government stakeholders, engineers, security teams, and business leaders to deliver secure, scalable, and maintainable solutions.

Location: Washington, DC (Hybrid - 1 day per week onsite)

Responsibilities

• Define and maintain Salesforce platform architecture, technical standards, integration patterns, governance frameworks, and platform roadmaps.
• Design, configure, develop, integrate, test, document, and support Salesforce solutions utilizing Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, APIs, and DevOps Center.
• Lead architecture decisions related to CRM case management, customer engagement, workflow automation, reporting, and enterprise integrations.
• Design and support Salesforce data models, security models, sharing models, role hierarchies, automation frameworks, and Lightning experiences.
• Translate business, mission, security, accessibility, and operational requirements into scalable technical solutions.
• Support backlog refinement, implementation planning, release readiness, and production deployment activities.
• Develop reusable solution patterns, technical standards, automation strategies, and support procedures that improve platform sustainability and reduce technical debt.
• Troubleshoot complex issues involving platform configuration, custom development, integrations, APIs, security, identity management, and performance.
• Collaborate with cybersecurity, infrastructure, data, QA, operations, privacy, and business teams to deliver secure and compliant solutions.
• Create and maintain architecture documentation, technical designs, implementation guides, operational runbooks, and testing documentation.
• Provide technical leadership, mentorship, and best-practice guidance across Salesforce initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, Data Analytics, or a related field preferred.
• 8+ years of experience in solution architecture, technical leadership, Salesforce architecture, or enterprise CRM environments.
• Strong hands-on expertise with Salesforce implementation, administration, development, integration, and lifecycle management.
• Deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Flow, Apex, Lightning Web Components, and Salesforce integration patterns.
• Experience designing secure, scalable, upgrade-friendly solutions that minimize technical debt and support long-term platform sustainability.
• Strong understanding of Salesforce security architecture, sharing models, role hierarchies, permissions, identity management, and access controls.
• Experience with APIs, integrations, data management, testing, monitoring, troubleshooting, and release coordination.
• Ability to document technical designs, architecture decisions, implementation approaches, test results, operational procedures, and risks in both business and technical language.
• Experience working within Agile delivery environments and translating stakeholder requirements into maintainable technical solutions.
• Outstanding communication and stakeholder management skills with the ability to collaborate across product, engineering, QA, cybersecurity, operations, and government teams.
• Ability to obtain a Public Trust Clearance.
• Ability to communicate effectively in English, both written and verbal.

Preferred Qualifications

• Salesforce certifications such as:
  • Salesforce Administrator
  • Platform Developer
  • Platform App Builder
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Experience Cloud Consultant
  • Sharing and Visibility Architect
  • Application Architect
  • System Architect
  • Certified Technical Architect (CTA)
• Experience supporting federal government, Public Trust, or highly regulated environments.
• Familiarity with Section 508 accessibility standards, cybersecurity requirements, auditability, and data prote