Program Manager

Role Responsibilities:
(what they will be doing)1. Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment's financial needs.
2. Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
3. Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.
4. Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
5. Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.
6. Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.
7. Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.
8. Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.
9. Create and track product metrics and performance to inform strategy and roadmap, sharing analysis with partners.
11. Work with Enablement and Readiness teams to introduce and manage change to impacted audiences.
12. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.
13. Attend Agile ceremonies, as applicable.Must Have Sklls/Prior Experiences:
(Vendor should not submit any candidate that does not have these skills/prior experience.)1. Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2. Five or more years of banking, financial services, or other relevant work experience
3. Three or more years of product, analysis, technology, and/or design experience
4. Three or more years of leading cross functional teams
5. Equal enthusiasm for high-level strategic planning and tactical daily execution
6. Experience defining/driving vision of experience programs and/or partnership based programs
7. Experience defining and delivering large-scale online initiatives
8. Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues to include exploration of AI and Agentic Commerce
9. Ability to lead cross-functional teams without formal authority
10. Comfortable managing concurrent projects in a fast-based, results-driven environment
11. Comfortable with ambiguity, leading work autonomously, and making independent decisions
12. Excellent skills in presentation, facilitation, communication, and negotiation
13. Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/visionPlus/Nice to Have Sklls/Prior Experiences:
(Hiring Manager DOES NOT require these skills/ prior experience. However candidates with any of these will be looked at first.)1. Previous experience working as a Product Manager for Agile team(s)
2. Experience working with distributed teams (onshore/offshore)
3. Certified SAFe® Product Owner/Product Manager (or equivalent)
4. Previous experience working in financial technologyCritical Screening Questions and Answers:
(Used by Supplier to Get Best Fit. Suppliers will provide the candidate answers to these questions as part of resume submittal to VMS)What is your experience as a Product Manager leading cross-functional teams?
What is your experience defining/driving strategic roadmaps and delivering large scale digital initiatives?
What experience or exposure do you have to AI trends and Agentic Commerce specifically?

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or View phone number on click.appcast.io.


Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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