Roslyn Front Desk Coordinator

Overview Join The Glowbar Team Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. A Peek Into Your Day Arrive before the start of each and every shift Working specific AM or PM shifts to cover the front desk at all times Check clients in and out Manage the waitlist Rebook clients immediately post service Manage phones, email, text Manage appointments that need to be cancelled or adjusted Laundry, towel service Studio cleaning and organization Field marketing support inside and out of studio Selling memberships and packages How We Measure Success Membership Conversion Studio’s NPS Who We’re Looking For 1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service Passion for hospitality and servicing customers Flexible schedule: weekends, holidays, and varied weekday shifts Full-Time: 5 days open availability (including both weekend days) Part-Time: 3 days open availability (including one weekend day) Weekend Only: Saturday & Sunday availability every week Knowledge of salon/spa standards, policies, and procedures Forward-thinking problem solver with compassion for clients Enthusiasm for beauty, skincare, and continuous learning Working Conditions At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: Frequent standing, walking, and movement throughout the entire shift Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies Climbing up and down stairs during shift operations Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas Performing operational tasks such as restocking, organizing supplies, and light cleaning Required to work weekends, evenings and holiday to support our client demand Your Glow Package Includes Bonus eligible Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) Disability, accident, critical illness & life insurance Employee Assistance Program (EAP) for mental wellness Paid Time Off (FT Only), Sick Leave, and Holidays Reliable schedules that respect your time Annual Glowbar Membership + 2 guest passes Employee discounts on skincare products + Friends and family discounts Commuter benefits Referral bonuses for bringing new glow-getters to the team Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable. #J-18808-Ljbffr Glowbar