Front Desk Associate

Join to apply for the Front Desk Associate (Part Time) role at FirstService Residential Get AI-powered advice on this job and more exclusive features. Description Job Overview: The Front Desk associate is the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, developing meaningful relationships that enhance our work quality. Most of our front desk associates work independently and without direct supervision, providing quality service to our customers. Your Responsibilities: Greeting and directing residents, guests, and invitees Monitoring and controlling access to the building Handling deliveries and packages Greeting residents; checking guests and service providers in/out Monitoring the fire alarm emergency response system Resolving and following up on complaints/issues Maintaining daily records and forms Following safety procedures to maintain a safe work environment Other duties as needed Skills & Qualifications: Critical thinking, problem solving, judgment, and decision-making abilities Ability to maintain positivity and diplomacy in a fast-paced environment Excellent organization, motivation, and interpersonal skills Excellent customer service skills Effective communication and guidance provision Ability to read, analyze, and interpret technical procedures, leases, and regulations Physical Requirements: Ability to work under usual office conditions Ability to work at a computer and on the phone for extended periods Must be able to stand, sit, walk, and occasionally climb On-call availability and ability to work extended and flexible hours, including weekends Ability to lift up to 50 lbs Ability to detect auditory and visual emergency alarms What We Offer: As a part-time non-exempt associate, you will be eligible for full supplemental benefits, including dental and vision options. Compensation: $18.00 Hourly paid bi-weekly Schedule: Saturday & Sunday (11PM to 7AM) Disclaimer: This description indicates the general nature of the work performed by employees in this role. It is not exhaustive of all duties and responsibilities. Management reserves the right to reassign duties as needed. #J-18808-Ljbffr