JUVENILE PROBATION DEPARTMENT - CLINICAL SERVICE MANAGER (GRANT FUNDED)

Salary: $48.98 Hourly
Location : (Could be any assigned County location) - 6400 Delta Dr., El Paso, TX 79905, TX
Job Type: Full Time Regular
Job Number: 2026-00192
Department: Juvenile Probation Department
Division: Juvenile Probation Clinical
Opening Date: 05/28/2026
Closing Date: 6/11/2026 11:59 PM Mountain


Minimum Qualifications
***THIS POSITION IS GRANT-FUNDED***
Acceptable Experience and Education
Masters Degree in psychology, social work, counseling, marriage and family counseling, or a related field from an accredited college or university, and a minimum of five (5) years of directly related experience in providing counseling, treatment and community or group work; with one (1) year experience in program, design, and development, and five (5) years supervisory experience in program management, personnel management, interagency collaboration, project management required and at least 1000 hours of documented experience treating substance use related disorders to qualify as a Qualified Credentialed Counselor (QCC);

Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Certificates and Licenses Required
Licensed Professional holding one of the following licenses:
Licensed Professional Counselor (Licensed Professional Counselor Supervisor Preferred)
Licensed Psychological Associate (Licensed Psychologist Preferred)
Licensed Clinical Social Worker
Licensed Marriage and Family Therapist

In order to access into the County's network and systems, a personal mobile smart device is required by the hire start date.
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

Must have telephone and report residence.

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of: Texas Behavioral Health Executive Council; Texas Health; Council on Sex Offender Treatment; Human Services Commission's, licensing standards under the Texas Administrative Code regrading clinical licensures; evidence based and best practices for working with adolescents and justice-involved families as well as youth with sexual behavior issues; family systems as well as program design and/or implementation; statutes and laws impacting the delivery of therapeutic services provided by the Clinical Unit; licensing standards; state and federals laws that pertain to counseling practices; the delivery of services for youth with mental and/or substance use issues; Texas Health and Human Services Commissions licensing standards for qualified mental health professionals; Texas Health and Safety Code, Texas Government Code, Texas Juvenile Justice Department, state and federal regulations regarding treatment services and facilities; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.

Skill/Ability to: work and oversee multidisciplinary teams; foster staff development and professional growth; unify service deliverables; possess leadership skills; make key administrative and management decisions; express ideas clearly and concisely, both orally and in writing; lead, develop, organize, motivate, and effectively utilize staff; have strong understanding of leadership principles and strategies; plan and organize; be detail-oriented, efficient and accurate; work under pressure; prioritize tasks; meet deadlines; have strong interpersonal and communication skills; strong public speaking skills within a group setting; collect and analyze data; organize work; manage projects efficiently and effectively; collaborate effectively with representatives from other entities in education, law enforcement, mental health, and social services; establish and maintain effective working relationships with co-workers, team members, County employees, youth, families, and the general public; problem solve; analyze situations and formulate recommendations; facilitate change with assigned cases, as a part of the multidisciplinary team, and within the organization; possess independent judgment; have initiative and discretion; adhere to strict ethical and confidentiality standards; have technical skillset needed for navigation of the various departmental database; effectively make decisions; resolve conflict; high degree of maturity coupled with strong interest in young people; accept and work with all types of children and families; work in a fast-paced, emotionally charged court-driven professional environment; work with strong personalities and resistant clientele; be flexible to the needs of the department and program and make required changes; be self-motivated; pass pre-employment urine analysis; pass a Criminal Background Check;

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times;

Maintain and enhance the County's commitment to customer service excellence

Physical Demands

While working in the office, the incumbent will sit for long periods of time in front of a computer terminal using a keyboard and mouse, requiring hand and finger dexterity, the ability to see well enough to read documents and computer screens; lifting or carrying up to 30 pounds.

Typical Duties
Essential Duties

Is responsible for participating in oversight and the development of treatment plans, admissions and discharge summaries, and clinical staffing for services.

Supervises clinical staff, overseeing staff meetings, the development of policies and procedures, performance metrics for grant funding, and ensuring compliance with all applicable standards;

Is responsible for the performance management, direct oversight, and day-to-day operations of the assigned clinical unit;

Is responsible for program management to include data collection, statistical reporting and program evaluation and improvement;

Ensures Federal, State and Ethical standards as outlined by the Texas Behavioral Health Executive Council (TBHEC), Health and Human Service Commission (HHSC) and Texas Juvenile Justice Department (TJJD);


Assists in overall functions/operations of the department's strategic and unit operational goals;

Monitors fidelity of services provided, competency levels, and performance;

Provides oversight of clinical documentation to include but not limited to treatment and discharge plans development, progress notes, summary reports, psychological/behavioral health evaluations, as well as aid in policy development and programming application;

Provides input regarding service deliverables and clinical decisions for staff under their direct purview;

Is responsible for quarterly data collection and analysis necessary for local, state and funding reports as well as to monitor treatment trends and population served;

Enables and aids clinical team members in the decision-making process regarding supervision and service recommendations, staff development and modalities that may be applied to enhance service deliverables;

Provides oversight of clinical matters through staffing and care management of clients served by clinical team members;

Provides job oversight and development of job assignments, caseload ratios and expectations of team members;

Provides direct clinical services and therapy to include screening, assessment, crisis intervention, individual, group and family counseling as well as support services to juvenile justice involved youth and families as needed and/or directed;

Conducts training and develops training curriculum to enhance staff core, technical and leadership competencies;

Is responsible for assisting in the creation, maintenance, and update of policy and procedures on a quarterly and/or annual basis;

Addresses employee concerns and conflicts; troubleshoots and addresses complaints;

Prepares and completes reports and other documentation in accordance with applicable standards, policies and procedures, federal, state and local requirements;

Works collaboratively with appropriate staff and/or agencies to offer recommendations and implement solutions raised by the community, stakeholders or other department staff;

Completes investigations as necessary or as directed;

Troubleshoots concerns brought forward by parents, agencies, schools, Courts and employees;

Assists with preparation of the annual budget;

Assesses operations to identify gaps in policy and procedures;

Ensures compliancy with local, state and federal licensing standards;

Collaborates with the Clinical Services Director to review and audit clinical/therapeutic services and products, and all other services provided by the unit to ensure compliancy with departmental, state, federal and licensing standards;

Develops and implements counseling, treatment and assessment schedules;

Monitor and oversee work schedules, attendance, and productivity of the clinical team members;

Conducts team meetings and monthly management sessions for performance management;

Conducts performance evaluations of staff and develops appropriate goals for professional development and/or performance improvement;

Assists in the development and issuance of improvement plans, corrective and disciplinary actions as necessary;

Maintains collaborative relationships with State and local service agencies, institutions, law enforcement agencies, key stakeholders and treatment community providers to update, or develop new initiatives/programs to address community issues;

May work in family homes in the community;

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;

Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;

Other Important Duties*

Performs such other related duties as may be assigned.

Maintains a safe and healthy workplace environment.

Must be available to work non-traditional hours and be on call as necessary on official business.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Job Summary
The Clinical Service Manager oversees and ensures quality therapeutic services within the Juvenile Justice System (outpatient and residential services). The incumbent applies Evidence Based Practices (EBPs) and best practice interventions are provided to youth and families involved in the Juvenile Justice System; as well as ensures assigned staff are adhering to fidelity models for therapeutic intervention, modalities and curriculums adopted. Ensures services are provided to meet established treatment standards as well as adherence to state and Federal statutes.

Additional Information
Organizational Relationships

Reports to: Clinical Services Director

Directs: Counselors, Clinical Therapists, Assessment Clinicians, Licensed Chemical Dependency Counselor, Parent Coach, Clinical Case Manager, Administrative Assistant

Other: Has contact with Department staff, County departments, youth and family members, community, community providers, law enforcement personnel, school personnel, court personnel, and medical personnel

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The incumbent will provide oversight of home based services that may require community based contacts in the clients home as well as field work to ensure client care and service needs are being met. The employee will be required to visit homes of youth which may entail extensive walking on different levels of terrain, as well as, climbing stairs. This requires the employee to be out in the physical elements of weather, including possible prolonged exposure to the sun, rain, etc.

The above is intended to describe the general nature and level of work being performed by this position. The statements are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:

HOLIDAYS
16 holidays per year as recognized.
VACATION
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
SICK LEAVE
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
MISCELLANEOUS PAID LEAVES
Military Leave - 15 days of paid leave per fiscal year for active military service
Bereavement Leave - 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
MEDICAL HEALTH BENEFITS
Plan Costs - Biweekly Rates

Effective January 1, 2026 to December 31, 2026

Medical
Consumer Driven Health Plan (CDHP)
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09

6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09
Core Plan
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25

6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92
RETIREMENT
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.

DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.

LIFE INSURANCE
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.

LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.

SHORT-TERM DISABILITY
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.

RETIREE HEALTH INSURANCE
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.

EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.

SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

HEALTHY LIFESTYLE REIMBURSEMENT
Reimbursement of $15 per month for 6 months of continuous gym usage.
EDUCATIONAL ASSISTANCE PROGRAM (EdAP)
Reimbursement up to $2000 per calendar year for eligible education expenses.

EMPLOYEE FITNESS AND WELLNESS CENTER
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
01


Which of the following best describes your highest level of education in the behavioral and/or social sciences field such a Counseling, Psychology, Social Work, Marriage and Family Counseling, and Child Therapy. ?

• High School Diploma or equivalent
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree

02


Which of the following licenses do you currently hold?

• Licensed Professional Counselor (Licensed Professional Counselor Supervisor Preferred)
• Licensed Psychological Associate (Licensed Psychologist Preferred)
• Licensed Clinical Social Worker
• Licensed Marriage and Family Therapist
• None of the above

03


Which of the following best describes your experience in providing counseling, treatment and community or group work?

• No experience
• Less than 3 years' experience
• 3 to less than 5 years of experience
• 5 to less than 7 years of experience
• More than 7 years of experience

04


Which of the following best describes your experience in program management, personnel management, interagency collaboration, and project management?

• No Experience
• Less than 3 years' experience
• 3 to less than 5 years experience
• 5 to less than 7 years experience
• more than 7 years experience

05


Which of the following best describes the total number of documented hours you have treating substance use-related disorders toward qualification as a Qualified Credentialed Counselor (QCC)?

• Less than 500 hours
• 500 to 999 hours
• 1,000 or more hours

06


Which of the following best describes your years of experience in program, design, and development?

• Less than 1 year
• 1 to 2 years
• 3 or more years

07


Do you have knowledge of Health and Human Services Commissions licensing standards for qualified mental health professionals as well as state and federal regulations regarding treatment services and facilities?

• Yes, I DO have knowledge of Health and Human Services Commissions licensing standards for qualified mental health professionals as well as state and federal regulations regarding treatment services and facilities.
• No, do NOT have knowledge of Health and Human Services Commissions licensing standards for qualified mental health professionals as well as state and federal regulations regarding treatment services and facilities.

08


Have you been convicted of a misdemeanor offense in the last five years?

• Yes, I have been convicted of a misdemeanor offense in the last five years.
• No, I have NOT been convicted of a misdemeanor offense in the last five years.

09


Have you been convicted of a felony offense in the last ten years?

• Yes, I have been convicted of a felony offense in the last ten years.
• No, I have NOT been convicted of a felony offense in the last ten years.

10


Do you possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage?

• Yes, I do possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage.
• No, I do NOT possess a vehicle for transportation, a valid Driver's License and proof of Automobile Liability Insurance Coverage.

11


Do you possess a working telephone and a permanent residence address?

• Yes, I DO possess both a working telephone and a permanent residence address
• Yes, I DO possess a working telephone, but I do not possess a permanent residence address
• Yes, I DO possess a permanent residence address, but I do not possess a working telephone
• No, I do NOT possess either a working telephone or a permanent residence address

12


Are you available to work flexible hours to include evenings, shift work, weekends and holidays?

• Yes, I AM available to work flexible hours to include evenings, shift work, weekends and holidays.
• No, I am NOT available to work flexible hours to include evenings, shift work, weekends and holidays.

13


Are you currently employed with the El Paso County - Juvenile Probation Department?

• No, I am NOT currently employed with the El Paso County - Juvenile Probation Department?
• Yes, I AM currently employed with the El Paso County - Juvenile Probation Department?

14


Are you a former employee of El Paso County - Juvenile Probation Department?

• Yes, I AM a former employee of El Paso County - Juvenile Probation Department.
• No, I am NOT a former employee of El Paso County - Juvenile Probation Department.

15


Do you have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member? An immediate family member is defined as: Spouse (regardless of legally recognized status and gender), children, foster children, or any other war legally placed by a government agency, step-children, grandchildren, siblings, half-siblings, parents, parents-in-law, brother and sister-in-law, step-parent and grandparent.

• Yes, I DO have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member.
• No, I do NOT have an immediate family member who is currently employed at El Paso County Juvenile Probation Department or a Juvenile Board Member.

16


JPD employees are expected to maintain a work environment that is free from inappropriate (intimate, romantic or dating) relationships between supervisors and their subordinates or between employees involved in any other power-differentiated relationship:A "power-differentiated relationship" is any supervisor-subordinate work relationship or other work relationship in which one employee supervises or manages (directly or indirectly) another employee or makes decisions concerning another employee's work activities, conditions or privileges of employment. Please confirm if selected for the position; you are NOT in a "power-differentiated relationship"

• If I am selected for the position, I confirm that I am NOT in a "power-differentiated relationship"
• If I am selected for the position, I confirm that I AM in a "power-differentiated relationship"

17


I acknowledge that this is a grant-funded position.

• I DO acknowledge.
• I do NOT acknowledge.

18


Have you ever been employed by, contracted with, volunteered for, held an occupational license with a child-serving entity or entity that serves vulnerable populations (e.g., elderly people, incarcerated people, people in mental health facilities, people with disabilities)?If yes, enter all entities with which you have or had an occupational license, are or have been employed, you have or had a contract, you have volunteered. Include information on how they may be contacted.If not applicable, enter "No"
19


Have you ever had an employment, contract, or volunteer status suspended, terminated, or an occupational license revoked or suspended, even temporarily? If you answered yes to any of the above, explain the circumstances in the text box below.If not applicable, enter "No"
20


Have you ever had a finding of abuse, neglect, or exploitation (ANE) against you?If you answered yes to any of the above, explain the circumstances in the text box below.If not applicable, enter "No"
21


Have you had your name placed on a do-not-hire list or similar registry with an entity that provides services to or regulation of services for children or other vulnerable populations?If you answered yes to any of the above, explain the circumstances in the text box below.If not applicable, enter "No"
22


All applicants must complete the Texas Juvenile Justice Department (TJJD) Pre-Screening Form (Disclosure of Prior Employment and Discipline) before they can proceed in the recruitment process.Please copy and paste the following link into your browser to download and complete the required form: completed, attach it to your application prior to submitting.Failure to complete and submit this form will result in disqualification from the hiring process.
23


I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.

• Yes
• No

Required Question