Director of Online Admissions & Contact Center

$120k - $140k

Bryant & Stratton College

Bryant & Stratton College seeks a Contact Center Director to provide strategic leadership over a team of managers and agents. You will be responsible for driving high performance and improving lead-to-opportunity conversion rates. Key duties involve setting targets, monitoring metrics, and inspiring talent through effective leadership. The ideal candidate will have a Bachelor’s degree, 5-7 years of call center experience, and proficiency in CRM tools. This position is based in Orchard Park, New York, and offers a salary between $120,000 and $140,000 per year. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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