Concessions Manager

Concessions Manager - Utah Jazz & Utah Mammoth @ Delta Center Salary: $62,500.00 Job Summary As the Concessions Manager, you will lead food and beverage operations for Utah Jazz games, Utah Mammoth games, concerts, family shows, and other Delta Center events. This position oversees event readiness, team performance, guest service, inventory, financial controls, safety, and responsible alcohol service. The ideal candidate is a hands‑on leader who enjoys developing people, solving problems, and maintaining high standards in a fast‑paced event environment. Key Responsibilities Model and promote Levy’s Family Values: Nice, Innovative, Passionate, and Inclusive. Recruit, train, schedule, coach, and motivate hourly associates, nonprofit groups, and subcontracted staff. Lead pre‑shift meetings and communicate event priorities, promotions, service standards, and safety expectations. Ensure concession stands, bars, portable locations, and service areas are properly staffed, stocked, clean, and event‑ready. Supervise event operations and quickly address staffing, product, equipment, point‑of‑sale, and guest‑service concerns. Maintain Levy standards for hospitality, food quality, presentation, portion control, speed of service, sanitation, and alcohol service. Complete event walks and maintain a visible leadership presence throughout service. Address guest concerns and associate issues promptly and professionally. Oversee point‑of‑sale updates, payment‑card compliance, variance reporting, and nightly Goods Out of Stock procedures. Manage requisitions, product transfers, production sheets, gratis tracking, waste reporting, and monthly inventory. Monitor inventory and production levels to reduce waste, prevent loss, and support financial performance. Partner with Culinary, Warehouse, Premium, Finance, Human Resources, Security, and Event Operations. Verify payroll and gratuity information accurately and on time. Ensure compliance with all food‑safety, alcohol‑service, workplace‑safety, and health requirements. Complete incident reports, safety inspections, required training, and preventive equipment maintenance. Provide ongoing coaching, performance feedback, and progressive discipline when necessary. Support orientation, recruiting, training compliance, and the development of future leaders. Assist other departments or Levy properties based on business needs. Complete additional duties as assigned. Qualifications and Requirements At least two years of food and beverage, concessions, hospitality, retail, or venue‑operations experience. Previous leadership or supervisory experience in a high‑volume environment. Bachelor’s degree in hospitality management, business, or a related field is preferred. Strong leadership, communication, organization, coaching, and problem‑solving skills. Experience with scheduling, payroll, inventory, cash handling, loss prevention, and financial controls. Strong computer skills and the ability to learn point‑of‑sale, scheduling, inventory, and reporting systems. Ability to build positive working relationships with associates, leaders, clients, vendors, and venue partners. Ability to remain calm, organized, and solutions‑focused during high‑volume events. Ability to work evenings, weekends, holidays, extended shifts, and monthly inventory nights. Must obtain and maintain all required food‑safety and responsible alcohol‑service certifications. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Levy maintains a drug‑free workplace. #J-18808-Ljbffr