Benefits Account Manager

Job Description

About Global Group, Inc.

Global Group, Inc. is a boutique Human Resources and Employee Benefits consulting firm with more than 37 years of industry expertise. Since 1987, we have partnered with mid-market and large employers to design, implement, and manage comprehensive employee benefits strategies. Our consultative approach, exceptional client service, and deep technical expertise allow us to successfully compete with the nation's largest brokerage firms while maintaining a personalized, client-focused experience.

Position Summary

We are seeking an experienced Benefits Account Manager to lead the strategic management of a portfolio of small and mid-market employer clients with complex fully insured and self-funded employee benefit programs.

You will support renewals, implementations, day-to-day client service, and ongoing account administration.

Key Responsibilities

• Serve as a strategic advisor and executive-level contact for assigned small group clients with complex fully insured and self-funded benefit programs.
• Build and maintain strong relationships with clients, insurance carriers, third-party administrators (TPAs).
• Support the annual renewal process, including marketing strategies, carrier negotiations, financial analysis, utilization reporting, benchmarking, and executive-level recommendations.
• Review renewal strategies, plan design alternatives, funding recommendations, and cost-containment opportunities.
• Oversee new client implementations, plan transitions, vendor integrations, eligibility administration, and ongoing account maintenance.
• Lead open enrollment strategy, employee communication planning, enrollment meetings, and implementation activities.
• Ensure accurate maintenance of contracts, Summary of Benefits and Coverage (SBCs), benefit guides, plan documents, and other client materials.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Three to five years of employee benefits account management experience supporting mid-market and large employer clients.
• Demonstrated experience managing complex fully insured and self-funded employee benefit programs.
• Strong working knowledge of:
• Self-funded medical plans
• Administrative Services Only (ASO) arrangements
• Stop-loss insurance
• Fully insured medical, dental, vision, life, disability, and voluntary benefit programs
• Illinois Life and Health Insurance License, or the ability to obtain one within 90 days of hire.
• Advanced proficiency in Microsoft Office, with strong Excel and PowerPoint skills.
• Exceptional analytical, organizational, communication, and presentation abilities.
• Proven ability to manage multiple priorities and consistently deliver outstanding client service.
• Experience with enrollment platforms, HRIS integrations, and carrier portals is preferred.

Why Join Global Group?

At Global Group, you'll work alongside an experienced team of employee benefits professionals who are passionate about delivering exceptional service and innovative solutions. We empower our leaders with the resources, technology, and support staff needed to focus on strategic client consulting while developing the next generation of benefits professionals.

• If you're looking for an opportunity to lead a talented team, build lasting client relationships, and make a meaningful impact with one of the Midwest's premier independent employee benefits consulting firms, we'd love to hear from you.