Accounting Shared Services Operations Manager

Are you an impactful leader who thrives on developing high-performing teams, streamlining complex workflows, and driving operational efficiency?

Our client—a Fortune 500 global leader in insurance and professional services—is undergoing a massive, high-priority finance transformation across North America and Latin America. As part of this initiative, they are modernizing legacy accounting operations, removing operational bottlenecks, and scaling best-in-class shared services workflows.

As the Accounting Operations Manager, you will step into a pivotal leadership role overseeing one of three dedicated functional teams (Accounts Receivable, Accounts Payable, or Direct Billing). You will partner directly with a Senior Technical Accounting Analyst (your technical SME and right-hand person) to steer team performance, optimize workflows, and build an efficient, future-ready accounting operations function. What’s in It for You?

• Direct Pathway to Permanent Role: A strategic contract-to-hire leadership position structured for long-term career stability and organizational advancement.

• Impactful Leadership & Team Building: Lead, coach, and empower a high-volume team of 8–12 accounting operations professionals.

• Global & Cross-Functional Reach: Partner closely with executive leadership (including the Regional Shared Services Leader) and collaborate cross-functionally across US divisions and international offshore hubs (including India).

• Culture of Modernization: Play a key role in driving process improvement, implementing workflow metrics/KPIs, and automating legacy manual tasks.

• Predictable Hybrid Balance: Enjoy a structured hybrid schedule (1 day one week, 2 days the next—just 6 set office days per month) with flexible morning start times.

salary: $40 - $42 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Team Leadership & Development: Supervise, mentor, and coach an 8–12 person team of Accounting Operations Specialists. Set clear individual and team goals, manage performance, and foster a culture of continuous learning.

• Workflow Management & Prioritization: Direct daily execution, assign work streams based on expertise, optimize task allocation, and actively clear operational bottlenecks in a high-volume environment.

• Process Improvement Partnership: Partner closely with your Senior Technical Analyst to evaluate manual accounting workflows, implement root-cause solutions, and strengthen controls and efficiencies.

• KPI & Metric Oversight: Monitor team output against operational targets and KPIs, particularly during high-volume month-end close cycles.

• Global Collaboration & Escalation: Serve as the primary operational SME and escalation point, partnering daily with internal stakeholders across global business units and offshore support teams.

Skills

• Accounting Coursework (4 years of experience is required)
• Advanced Excel Skills (3 years of experience is required)
• Power BI (3 years of experience is preferred)
• GAAP (4 years of experience is required)
• Corporate Accounting Exp (5 years of experience is required)
• Excel Pivot Tables (5 years of experience is required)
• Process Improvement (4 years of experience is required)
• Project Management Mindset (3 years of experience is required)
• Exceptional Communication (5 years of experience is required)
• Analytical
• Forward Thinker
• Problem Solver
• Critical Thinker
• Strategic Planning (3 years of experience is required)
• Innovative
• Precise Execution
• Ability to manage x-functional
• ability to leverage AI
• Management exp of 8 plus team (3 years of experience is required)
• AR, AP, Banking Ops Mgmt (5 years of experience is required)
• Goal Setting (5 years of experience is required)
• Field Steering (5 years of experience is required)

Qualifications

• Years of experience: 5 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.