Salesforce CRM Engineering Manager

Sunrun Job Opportunity

At Sunrun, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. To do it, we're designing a dynamic culture where employee development, well-being, and safety come first. It's why we've become the #1 home solar and battery company in America. We're unlike any other residential energy company. Our vertically integrated model gives us total control over every part of the energy lifecycle from sale through installation and beyond so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

We're on a mission to make energy more reliable and affordable for more people. We provide an opportunity with storage and solar to help people access greater energy independence without the big upfront costs. Sunrun is the largest dedicated residential solar and storage company in the country and has a mission to bring stably priced resilient power to the masses.

This position is primarily remote, with occasional visits to a local office or our corporate headquarters for team-building, training, and collaborative project work. These on-site sessions are designed to strengthen connections, share insights, and ensure a seamless experience for our team and customers. Equipment pick-up from a local branch will be required. We will provide advance notice whenever on-site attendance is required, making these times purposeful and rewarding.

Responsibilities:

• Understand business processes, propose improvements and opportunities, conduct requirements gathering sessions, work to establish resources for project/workstream, schedule and scope. Provide sign-off on scope agreements with the business and boundary system teams (15% of the time).
• Educate the team on the relevance of the functionality being requested, how it fits into the Sunrun's business process, and why this is important to Sunrun in order to provide deeper context of the purpose and importance of the work being done by the team. Ensure timely delivery of business requirements. Manage resource load to ensure balance for CRM Engineering team, striving to create a harmonious environment (20% of the time).
• Act as solution architect to determine the level of effort required, post-implementation support to ensure system stability, resolve issues, and optimize performance. Prioritize defects/new requirements or changes to the understanding of implementation. Serve as an escalation point for issues raised by the support team (20% of the time).
• Negotiate scope based on capacity allocation and strategic alignment (5% of the time). Review teams code and suggest best practices and new design patterns (10% of the time). Ensure designs are aligned with software strategic direction, readiness for design and build reviews/demos, readiness before UAT and understand QA execution status, coordinate with Salesforce Product team for bugs and new features (10% of the time).
• Performance Monitoring: Track key performance metrics and ensure the employees are being used effectively to meet their career objectives (10% of the time).
• Develop and Implement Salesforce Strategy: Align Salesforce/AI initiatives with the organization's overall business strategy and objectives (10% of the time).

Qualifications:

• Bachelor's in Computer Science, Software Engineering, or Electronics Engineering
• 5 years of experience as a Software Developer using HTML5, XML, Web Services, Restful services, Web API, JavaScript, jQuery, JSON, Salesforce Field Service, Apex, Visualforce, Lightning Components

Salary offered: $201,500 per year.