Bilingual Insurance Customer Service Representative

Job Description

Job Description

Insurance CSR Specialist (Bilingual) – Join Our Growing Team!

We're looking for a bilingual Customer Service Specialist to join our fast-growing insurance office. If you’re looking for a career where every day is dynamic, your work is appreciated, and your team feels like family, this is the place for you! We work hard, have fun, and celebrate success together all while helping clients protect what matters most. In this role, you'll handle phone inquiries, process payments, assist with claims, maintain client relationships, and support sales efforts.

Applicants must be able to take customer service calls in Spanish.

Responsibilities

• Assist customers with policy changes, payments, and claims
• Provide outstanding customer service and follow-ups
• Schedule appointments and support sales efforts
• Maintain strong client relationships and retention
• Present insurance options based on client needs

Requirements

• Obtain Property and Casualty License
• Spanish (Required)
• Strong communication and customer service skills
• Positive, self-motivated, and detail-oriented
• Ability to multi-task in a fast-paced environment

Benefits

• Dental Insurance
• Vision Insurance
• Health Insurance
• Paid Time Off (PTO)
• 401(k) matching
• Flexible Schedule
• Mon-Fri Schedule
• Career Growth Opportunities